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Work Background
Radio NUF: Great Radio on the InternetFounder
Jul. 2024Akron, New York, United StatesWhile the search for my next IT Project Management and/or Support role continues, I've volunteered to create Radio NUF. On the Internet since July 15th, Radio NUF features soft hits from the 70's and 80's, Smooth Jazz Sunday mornings and no commercials. This is the fulfillment of a dream to return to radio, where I started my professional career, and make a positive difference. Listen to Radio NUF at https://hello.citrus3.com:2020/public/thenuf/
Nufer Consulting Services (NY)IT Consultant
Oct. 2023Akron, New York, United States• Freelance engagements - consulting , managing projects and improving documentation.
• Documented software rationalization process, saving a major consumer products company up to $2 million if implemented.
Capital OneManager, Project Management
Aug. 2017 - Oct. 2023Washington D.C. Metro Area• Led IT builds at 30 new Branches and Cafes in 12 years (average spend $300K from a $2M - $10M project budget). • Managed team's ATM portfolio as Product Owner in 2022 and 2023, with a workload of up to 500 new installs and refreshes per year). • Onboarded six new teammates and shared knowledge with a group of 40.
Capital OnePrincipal Associate, Scrum Master
Mar. 2016 - Jul. 2017Washington D.C. Metro Area• Led IT builds at a new Branch and a new Cafe. • Adopted Scrum methodology to manage projects. • Participated in discussions and in presenting project reports to leadership, recommending changes and ideas.
Capital OneProject Manager III
Mar. 2014 - Mar. 2016Washington D.C. Metro Area• Contracted via Collabera (2014-2016). • Returned from a mandatory 90-day waiting period between contracts. • Managed IT Builds for three extra large branches - two in Louisiana, the downtown Harlem branch in NYC, and seven California Cafes. • Supported IT Builds for six teams moving into new spaces at Tysons.
Capital OneSE Planner / Project Manager
Oct. 2011 - Mar. 2014Richmond, Virginia Area• Contracted via Stefanini. Worked to understand client pain points. • Implemented an early Network Turn-Up which shaved up to six months off the original date. • Led a team of three Project Managers to complete IT installations at five branches - four in Baltimore and one in Washington, DC. • Created a 95-step New Branch Build IT Playbook adopted by the team.
• End date includes a mandatory 90-day waiting period before re-contracting with Capital One.
Rich Products CorporationOperations Analyst
Mar. 2009 - Sep. 2011Buffalo/Niagara, New York Area• Built a $600K disaster recovery remote site in Buffalo, NY. • Achieved an 80% reduction in recovery time by 80% (72 to 12 hours).
• Saved $53.000 and six months by updating existing OpenText licensing. • Proposed and planned a second DR site move to Rochester, NY (approved Q3 2011). • Updated OpenText licensing to save $53,000 and eliminate six months of effort.
TargetDistribution Center Technical Lead
Aug. 2001 - Mar. 2009Kalamazoo, Michigan Area• Oversaw the IT start-up at a new $100 million. 1.2 million square foot Distribution Center with 600 team members..
• Hired and managed a local team of 3 IT techs, as People Leader.
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