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Work Background
DHDigitalChief Executive Officer
Dec. 2024New ZealandHelping service industries secure more customers and revenue.
projectworks.ioProduct Specialist & Evangilist
Mar. 2022 - Jan. 2023Gisborne, New ZealandHelping Consulting and Professional Services companies improve their margins by providing outstanding Project Management visibility and profitability. Reduce staff bench time / reduce staff burn out.
Sales ScienceSDR Manager
Feb. 2022 - Dec. 2024Leading a a team of talented presales account specialists for technical SaaS based products.
Gisborne District CouncilMigration Specialist
Oct. 2021 - Jun. 2022Gisborne, New Zealand
ShopifyRemote Support Advisor
Mar. 2021 - Oct. 2021Gisborne, New Zealand
EmploysureBusiness Development Manager
Apr. 2018 - May. 2020GisborneProudly helping New Zealand build better businesses through more effective work place management.
NetworxNZIT & Internet Consultant
Jan. 2012 - Apr. 2018Working primarily with local Gisborne based business Leaderbrand Produce Limited move core IT and Infrastructure services to cloud based providers and implementing several key Enterprise IT Projects.
Business Applications LtdDivision Manager - Document Solutions
Nov. 2011 - Nov. 2012Managed a small team selling, implementing and maintaining Ricoh reprograhics equipment and solutions.
Eastern Institute of Technology (EIT)Guest Lecturer
Mar. 2011 - Nov. 2011I had enjoyed a relationship with Tairawhiti Polytech and then EIT over the years as a customer and as a consultant to them. I had been involved with the Local Advisory Committee (LAC) for technology training and setting the direction of programs and teaching for local students in the ITC space. It came as no surprise I guess that when they were stuck in terms of being left short for the delivery of one of the key parts of their Diploma in Business Studies, that they would approach me to deliver their Business Ethics in Technology paper. This part time position then led to further responsibilities as one of their principal tutors had a significant health issue, so once again I was called upon to “step into the breach” and ended up delivering the following papers;
- Computing Essentials
- OS500 - Operating System Fundamentals
- ET600 - Business Ethics in Technology
- HF500 - Hardware Fundamentals
- IP500 - Interpersonal Skills
NetworxNZInternet Marketing / SEO Consultant
Jun. 2008 - Nov. 2011Before I left Fujitsu, I had developed an interest in Internet Marketing, search engine optimisation and web based open source technologies. I travelled to the US and attended a number of key seminars and training events on various Internet based technologies and in particular affiliate marketing. I began building websites and driving traffic to experiment with various Search Engine Optimisation techniques. Over this period I built out over 120 websites and worked extensively with LAMP technology elements (Linux / Apache / MySQL / PHP)
Infinity Solutions, Inc.Regional Manager
Jan. 2000 - Aug. 2008Gisborne & Hawkes Bay, New ZealandBuild a world class team in the sector of IT Service Delivery. In my time with Infinity Solutions / Fujitsu New Zealand I developed a very successful team of 12 people across multiple IT disciplines and projects including software development, network engineering, desktop & server support, business analysis, change management, ERP software implementation, migration, integration and maintenance. I also coordinated the efforts of many parts of the Infinity business calling upon resources from around the country to deliver successful projects for many significant Gisborne & Bay of Plenty companies including Knowledge Management projects, Sharepoint Portal Server customisation & integration, network security analysis and a whole bunch of other fun stuff! There were many highlights across this period but some of the best outcomes for me personally were developing a high performance culture of fun and service excellence, whereby we developed intimate knowledge of our customers businesses and helped to lead not only my people but also our customers through significant IT improvements and changes.
NetworxNZContract Network Manager
Feb. 1996 - Dec. 2000GisborneIn February 1996 I established NetworX to meet a need that I perceived many organisations had at that time. The need for skilled systems management people had become paramount with the amount of information that resided on PC based networks. Many found it difficult to justify a full time person in such a technical role - however the need was just as pressing. Hence I formed NetworX to service the technology management issues of corporates and small to medium enterprises that realised the importance of systems within their organisations, but preferred to outsource the skills required. As well as acting as IT Manager for several large organisations in our local area, I also acted as project manager for several Enterprise Resource Planning / Supply Chain Management software upgrades and installations around New Zealand. This included being intimately involved with the implementation of ERP / SCM platforms including Symix, Navision, BPCS and several bespoke applications in the food services and forestry industries. Significant customers at this time included;
- Cedenco Foods NZ
- Fletcher Challenge Forests
- Hikurangi Forest Farms - Leaderbrand Produce
- Newmans International
Cedenco Foods LtdInformation Systems Manager
Jul. 1995 - Feb. 1996GisborneAt a time when Cedenco was expanding into numerous offshore markets, my brief was to revamp the information systems within the company to cope with distributing company data over a world wide network infrastructure. With my major strengths in networking, communications and process manufacturing, along with my skills in melding people, process and technologies, this was a role that I felt would allow me to extend my skills and knowledge in the field of corporate management systems. During my time with Cedenco I upgraded the entire network client interface to Windows 95 (one of the earliest adopters of the platform in NZ), as well as migrated all users from Lotus (Dos and Windows) to MS Excel, and all Word Perfect users to MS Word. I was responsible for the day to day operation of an AS400 ERP application (BPCS) and the integration of that application with various PC based productivity tools including MS Excel / Access. I also implemented MS Exchange as the Email system across the two divisional servers, field operations and production, via an ISDN connection.
Watties / Bestfriend Pet FoodsInformation Systems Engineer
Feb. 1995 - Jul. 1995GisborneI left The Computer Service Centre and gained immediate employment with Best Friend Pet Foods as a contract network support specialist. Within the first six weeks with Best Friend I had completely re-engineered the security system and login process of their network as well as fully documenting all aspects of the system. In March J Wattie Foods Ltd employed me on a permanent basis to provide effective end user support and to assist with a number of projects that the J Watties group were rolling out.
The Computer Service CentreManaging Director
Nov. 1993 - Feb. 1995GisborneThis company saw us securing the majority of third party servicing in the Gisborne district, ~ 90% of all large service contracts. Along with this I ran a very successful sales and installation division that encompassed Novell products, Microsoft Software, Compaq PCs, Toshiba Portables, HP Printers and Acorn high performance Risc PCs. It was at this time I became heavily involved in manufacturing and factory automation systems. I became the technical lead for a major initiative by Heinz Watties in the integration of a factory automation solution to drive efficiencies in manufacturing in their Gisborne pet food manufacturing facility along with other operational aspects of their businesses including HR management, payroll and ERP (enterprise resource planning). Over this period I was involved in the improvement and operation of many different types of organisations in a variety of sectors, including agriculture, distribution & logistics, education, government and manufacturing. Significant customers at this time included;
- Asahi Prepared Foods (AS400 / Novell Integration Support)
- Best Friend Pet Foods (Novell / MS NT / MRP / ERP Support)
- Heinz Watties Foods (Novell / MS NT / Dec Alpha Integration)
- Inland Revenue / Dept. Social Welfare / NZ Police
Advanced Micro ProfessionalsManaging Director
Sep. 1989 - Nov. 1993GisborneIn September of 1989 I started a company in league with my younger brother and a personal friend. AMPS operated as a computer retailer supplying and installing small to medium business computer solutions. The business grew to encompass several large third party service contracts including Trilogy Business Systems, Bull Information Systems, Olivetti Network Services, Honeywell, Hermes Precia, Mischa Coin Scan and Computerland. The above contracts saw me working with clients such as Inland Revenue, Social Welfare, Travel Agents, Legal offices, factories, medical offices and other “mission critical” applications. My forte was Novell but I also gained experience with Lantastic, OS/2 and Lan Manager network operating systems. Having to also manage and service Unix and Xenix sites as well as other proprietary operating systems allowed me to gain a broad understanding of multiuser operating systems. Business-wise, during this time I secured for our company the first Dick Smith franchise in New Zealand. I was successful over 8 other applicants. This saw our customer base for PCs and home computing products increase by over 500%. We also secured another business, a television and aerial repair company that we ran to secure larger service facilities. As well as this I opened another premise in Rotorua retailing consumer electronics products. All told our total staff was 11 people operating out of three premises. Total sales for the business during this period was over 3 million dollars.
Andas Engineering / Baycom Computer SystemsSystems Engineer / Service Manager
Jan. 1985 - Dec. 1989GisborneI worked as a field systems engineer for ANDAS Engineering and later as Service Manager for Baycom Computer Systems when ANDAS sold its Gisborne branch to the manager of that time. At the age of 19 I was appointed as Service Manager for Baycom, which entailed being responsible for a team that serviced and maintained everything from fax machines and photocopiers right up to Minicomputers in legal offices and mainframe peripherals in government departments. I was at that time the youngest engineer in the Southern Hemisphere responsible for supporting Cado minicomputer sites. Because of the provincial nature of Gisborne, I was exposed to a very wide range of both technologies, customers, business types and market sectors. However, with Gisborne being one of New Zealand’s largest food producing areas, a great deal of my experience included working with agricultural, process manufacturing, distribution and logistics businesses.
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