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Work Background
Sideshow Transport LLCFounder & Compliance Lead
Oct. 2022Illinois, United StatesBuilt and operated a fully compliant auto transport brokerage supporting individual, dealer, and auction-based vehicle transport. Designed FMCSA-compliant SOPs, including carrier vetting, load tracking, and dispatch systems. Created Excel- and Power BI-based dashboards to track delivery timelines, broker performance, and margin optimization. Managed all logistics, contracts, billing, marketing, and customer communications—ensuring high service levels and regulatory compliance. Trained new brokers and documented procedures for scaling operations.
VerizonBusiness Intelligence Manager
Apr. 2000 - Jun. 2023Schaumburg, Illinois, United StatesDesigned and automated executive dashboards, performance decks, and recurring reports to support strategic planning and executive decision-making—reducing manual effort by 40% and increasing data accessibility. Engineered FP&A tools to track KPIs and quantify progress against corporate objectives, enabling leadership to make data-informed adjustments in real time. Analyzed campaign performance and channel activity to identify optimization opportunities, directly influencing marketing strategy and return on investment. Spearheaded the standardization and automation of reporting systems across finance, marketing, and operations, improving consistency and scalability across business units. Built and deployed analytics solutions using SQL Server, SSRS, Power BI, and Excel; transitioned legacy reports to automated systems to drive efficiency and data accuracy. Collaborated with Finance, IT, and Marketing to validate data integrity, resolve logic gaps, and ensure that all metrics aligned with evolving business goals. Proactively uncovered fraud patterns, commission irregularities, and billing discrepancies using SQL-driven root cause analysis, leading to improved controls and risk mitigation. Led validation efforts during two enterprise billing system conversions, ensuring continuity of critical reporting and accuracy post-migration. Consolidated disparate reporting infrastructures following acquisitions and joint ventures, enabling unified insight across previously siloed systems. Initiated and built scalable reporting ecosystems from the ground up in areas lacking structured analytics, establishing long-term infrastructure and governance. Provided executive-level administrative support with ownership over scheduling, confidential data handling, and communications—ensuring seamless operations in a high-stakes, compliance-driven environment.
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