New century Grand HotelGuest Relations Officer
Aug. 2016 - Mar. 2017Hangzhou City, Zhejiang, ChinaUniversity mandatory internship, where I worked at the Wester Restaurant of a 200 seat capacity.
Worked during the G20, the capacity of 500 guests per meal (international journalists and media staff)
Duties: welcome and engage with foreign guests (ask the feedback) as I was the only English speaker who could communicate fluently.
Waitress duties as preparation of the restaurant, maintenance of high standard service.
Since I was in another cultural environment, in this role, I gained many competencies, as cross- cultural communication, self-awareness and global employability.