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Work Background
Hogar de CristoBusiness Intelligence & Analytics Deputy Manage
Jan. 2022Región Metropolitana de Santiago, ChileI lead the Business Intelligence and Analytics strategy and management, driving the strategic use of data for informed decision-making. Among my achievements are: 1) Responsible for creating predictive models, generating analytical assets, and customer clustering
2) Designed the data treatment and analysis strategy, ensuring a comprehensive view of information and its application in decision-making
3) Implemented and consolidated the Data Warehouse to enhance the foundation's data-driven capabilities
4) Designed commercial actions aimed at maximizing and monetizing the foundation's revenues
Profesional independienteData Science and Analytics Consultant
Jan. 2020Independent consultant with experience in transforming data into strategic solutions. I optimize decision-making through various techniques, analyzing data, integrating advanced models, and developing visualizations to address business challenges and enhance performance.
Hogar de CristoBusiness Development Manager
Feb. 2019 - Apr. 2022Region Metropolitana de Santiago, ChileI supervised the management of a member portfolio of approximately 350,000 individuals, generating and implementing commercial strategies to maximize and monetize revenues across various segments and channels (In-Person, Remote, and Digital). Achievements: 1) Increased revenue by 8% of the amount collected in 2022 while achieving the annual budget by 102%
2) Halved the Churn Rate in 2022
3) Improved the Collection Rate over the billed amount to 95% in 2022
Hogar de CristoBusiness Development Chief
May. 2018 - Jan. 2019Región Metropolitana de Santiago, ChileLead and coordinate the business proposal developments related to the commercial strategy protecting the progress of the national and international portfolio with the objective of maximize the monthly incomes. (Annual Portfolio with Movements over the US$ 41.6 Million) Design and manage the International offices (USA and Australia) (Annual billing over US$ 2 Million with one person in charge per country) Achievements:
1) Reduction of the flight of members through predictive retirement or desertion campaigns.
2) Opening of new income matrices, diversifying risks, with a special focus on adding value.
3) Development of the new systematic recruitment model, streamlining the recruitment and entry process of the partner, and in turn reducing rejections and fraud in the entry process.
Hogar de CristoCommercial Head - Massive Recruitment
Jun. 2017 - May. 2018Design the new structure and consolidate the sales area, implement a new model of incentives to control the internal rotation of the team, increase the incorporation of monthly members. All this without losing sight of the pillars of involving and convoking society.
Hogar de CristoLeader Regional Projects
Jan. 2017 - May. 2017Diagnose, identify and design commercial alternatives for each sales office, understanding that the problems of each Region are different.
Hogar de CristoSenior analyst
Feb. 2016 - Dec. 2016Santiago Province, Chile
Komatsu Holding South AmericaSales & Administration Engineer
Sep. 2014 - Nov. 2015Administrate the commercial process of the Construction and Mining equipment for all distributors and customers in the Latin America region. Preparation of reports and presentations for the VP of Construction and Sales. Propose solutions and tools that allow to give visibility to the results of the administration, allowing the sellers of each territory to make decisions based on analysis, projections and studies carried out, seeking in this way to improve the performance of the area.
Komatsu Holding South AmericaMarket Research Analyst
Nov. 2013 - Aug. 2014
Komatsu Holding South AmericaBusiness Intelligence Analyst
Apr. 2012 - Oct. 2013
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