Geir Mjosund - Founder & CEO, Stealth Startup

Feedback from Geir’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

It Is MeCo-Founder & CTO

Jan. 2024Oslo, Norway · On-siteOur mission is to revolutionize the way people interact with digital assets and make it easy for creators and brands to monetize on their content. We believe in making the digital world a safer place for everyone.

PistolAICo-Founder & CPTO

Jun. 2022Oslo, Oslo, Norge · HybridWe're developing an AI-powered, no-code solution that democratizes data aggregation, making it accessible and actionable for businesses of all sizes.

SentimentMindsCo-Founder & CPTO

Apr. 2023 - Jan. 2024Oslo, Norway · HybridInnovative AI software studio shaping tomorrow's tech.

SUSTIECo-Founder & CPTO

Mar. 2022 - Apr. 2023Oslo, NorwayBuilt a platform to revolutionise the way we shop sustainably online! sustie began as a commitment to finding a solution to the challenges that fast fashion pose to the environment. Today, sustie is a community of curiously passionate sustainable fashion advocates who believe that we can create change together.

AntlerFounder

Feb. 2022 - Apr. 2023Oslo, Oslo, NorgeAntler is the investor backing the world’s most driven founders, from day zero to greatness. Founded on the belief that people innovating is the key to building a better future, we partner with people across six continents to launch and scale high-potential startups that address meaningful opportunities and challenges.

Geir Mjøsund KonsulenttjenesterBlockchain Consultant

Mar. 2017 - May. 2022Trondheim, Trøndelag fylke, NorgeI adeptly deliver consulting services to various clients and provide advice related to important and key elements in a start-up and how to lead a successful setup. Key Contributions: • Established, developed, and managed consultancy company from scratch and administered overall operations to grow business. • Offered expert advice and recommendations to renowned clients on blockchain technologies and dealt with web development for several clients. • Created the most successful Crypto Trading Bot.

ProfitTrailerCo-Founder & CPTO

May. 2017 - Oct. 2020Kyiv, Kyiv City, UkraineAn advanced and powerful crypto trading bot that helps you automate your trading.

SkillingHead Of Operations

Sep. 2016 - Mar. 2017Sliema, MaltaDuring this tenure, I developed and implemented operational procedures and solutions that aided in optimizing efficiency and effectiveness. As a Head of Operations, I took initiative to set up and employ payment solutions. Key Contributions: • Identified, recruited, and onboarded new people in the customer operation teams and provided training to improve performance and productivity. • Defined KPIs that improved employees' performance and achieving targets. • Implemented tools for Agents to use as Zendesk as well as initiated routines for team on giving best and most efficient support to customers.

Betspin.comCo-Founder & COO

Sep. 2014 - Sep. 2016Sliema, MaltaDuring this employment, I led all customer services, payment, and business development functions to ensure seamless operations. Leveraging my key expertise, I developed plans and structured processes to achieve set objectives. Furthermore, I delivered expert services as a key member of the senior management team. Key Contributions: • Built the support department from scratch and created one of the best in the industry based on customer satisfaction. • Maintained customer satisfaction between 95%-99% and retained under 5% in agent turnover. • Implemented best practices and procedures to transform business to become a customer focused business.

Betclic Everest GroupSupport Team Manager

Aug. 2013 - Sep. 2014Sliema, MaltaAt Betclic Everest Group, I supervised Nordic and Global Customer Service Teams and provided support to achieve set objectives. Additionally, I employed best practices to assure long-term development of the performance reviews, quality assurance, and recruitment process. Key Contributions: • Planned, devised, and executed business marketing plan into customer services. • Introduced a customer feedback solution.

ComeOn!Head of Customer Operations

Jan. 2011 - Jul. 2013London, United KingdomAs a Head of Customer Operations, I developed, managed, and maintained support departments and led efforts to optimize operations. Utilizing my relationship-building skills, I liaised with the functional and business leaders to deliver exceptional performance and accomplish financial objectives. Key Contributions: • Acted as a central leading role; focused on the development of customer services activity within the company. • Led, directed, and managed a team of 25 agents with 24/7 support. • Increased operational efficiency by motivating agents, evaluating agents' performance, tracking all KPIs, and ensuring execution of agreed standards. • Employed practices and procedures to guarantee effective management of all customer service processes. • Achieved and maintained customer satisfaction of more than 95%.

UnibetTeam Manager Maria Support

Dec. 2009 - Sep. 2010Sliema, MaltaAt Unibet, I headed all activities related to Maria customer services and guaranteed high-level satisfaction. Leveraging my key expertise, I administered all functions to improve customer services of the Maria Brand, including Casino, Bingo, Poker, and Games. Key Contributions: • Rendered expert services while working on analytics, KPIs, motivation, and customer feedback as well as ensured coordination between the support team and product managers.