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Work Background
AccentureProgram Project Associate
Jun. 2023 - Jul. 2024San Francisco Bay Area, CA• Coordinated between operational and IT departments to align technological solutions with business requirements, ensuring effective service delivery.
• Conducted comprehensive reviews of IT infrastructure and collaborated with stakeholders to standardize architecture across various contracts.
• Administered financial oversight for IT budgets, including regular tracking, variance analysis, and optimization efforts.
SV AcademySV Academy Apprentice
Jul. 2021San Francisco Bay Area
AdellRose Mangagemet GroupCustomer Success and Copy Right Paralegal Consultant
Jan. 2020Napa, California, United StatesAdellRose Management Group LLC Providing advisement and consulting service for businesses, and individuals Consulting services provided in Customer Service, Human Resources, and Marketing Experience with Google Docs, Microsoft Office (Word, Excel and PowerPoint) Experience with project management Knowledge of systems such as HR Information Systems (HRIS) and Applicant Tracking Systems (ATS) Verification of I-9 documents for new hires, on boarding paperwork, and providing new hire orientation Case management, strong service orientation, and a sense of urgency Excellent analytical, and communication skills in written and oral format Excellent ability, and desire to communicate effectively across all management and functional levels Strong organizational, time management skills, and prioritization of multiple tasks and meeting deadlines Ability, and a desire to work independently and within a team Ability and desire to exercise discretion, sound judgment, and diplomacy in all communications Experienced with the exposure, and protecting highly sensitive and confidential information Adaptability and flexibility to work in a fast-paced constantly changing environment
U.S. Department of the TreasuryContact Representative/Revenue Officer
Jan. 2008 - Nov. 2017Case management, strong service orientation, and a sense of urgency Excellent analytical and communication skills, in written and oral format Excellent ability, and desire to communicate effectively across all management and functional levels Strong organizational, time management skills, and prioritization of multiple tasks and meeting deadline Conducted client intake interviews in person and over phone communications Performed extensive complex research using Lexis Nexis on available background material Leveraged extensive investigative, interviewing and fact-finding techniques Performed initial case evaluations and referral to the appropriate department for resolution Researched issues for findings from various interpretation of the law, ruling, or precedents Ability, and a desire to work independently and within a team Ability and desire to exercise discretion, sound judgment, and diplomacy in all communications Experienced with the exposure, and protecting highly sensitive and confidential information Adaptability and flexibility to work in a fast-paced constantly changing environment
KPMG USTax Specialist
Feb. 2007 - Oct. 2007Processing Tax Returns such as 1041,990, CA 541 and 5227 Processing Charitable, Estates, and Trust accounts Processing returns in Atlas and Trust Ease software Creating scan sheets for processing in Orion Software Creating signature sheets for delivery of documents Creating, updating, and filing documents Organizing documents in numerical batch records Manually processing and scanning tax returns
Paul, Hastings, Janofsky, & Walker LLP/ Williams LeaJr Paralegal/Records Clerk
Mar. 2004 - Dec. 2007Greeting individuals at the reception area with pleasantness and professionalism Answering multiple phone lines and transferring calls to attorneys and personnel Knowledge of databases and Record Management such as Outlook, Pro Law, Legal Key Knowledge of Civil Litigation; extensive familiarity with the Discovery process Knowledge of Discovery Documents; such as Request for Admissions Request for Production and Defense Discovery
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