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Work Background
TDCXLicense Compliance Associate
Jun. 2023Bucharest, Romania- **License Monitoring:** - Monitor and track Autodesk software license usage across the designated territory. - Ensure compliance with Autodesk licensing policies and agreements. - **Auditing:** - Conduct regular audits of software installations to verify compliance with Autodesk licensing terms. - Identify and address any discrepancies or unauthorized software usage. - **Education and Awareness:** - Collaborate with departments to educate and raise awareness about Autodesk licensing policies and guidelines. - Provide guidance to employees on proper software usage and compliance best practices. - **Negotiation and Renewals:** - Assist in negotiating license agreements, renewals, and amendments with Autodesk or third-party vendors. - Optimize licensing agreements to meet organizational needs while ensuring compliance. - **Stay Informed:** - Keep abreast of Autodesk's licensing changes, updates, and industry standards. - Provide insights and recommendations based on industry trends and changes in licensing regulations. - **Issue Resolution:** - Investigate and resolve any compliance issues or discrepancies promptly and efficiently. - Work collaboratively with relevant teams to address and mitigate compliance-related challenges.
Pragmatic PlayCasino Dealer
May. 2021 - Apr. 2023Bucureşti, România- Providing exceptional customer service by greeting customers warmly and professionally, and ensuring that their needs are met promptly and effectively.
- Engaging with customers in a friendly and personable manner, creating a welcoming and enjoyable gaming experience.
- Maintaining a high level of professionalism at all times, including when dealing with difficult or upset customers, in order to ensure a positive experience for everyone.
- Demonstrating strong attention to detail and accuracy.
- Continuously seeking to improve the customer experience by staying up-to date with the latest gaming trends and techniques, and incorporating them into gameplay when appropriate.
Arsis VodafoneSales Manager
Oct. 2019 - Jun. 2021Bucureşti, Bucureşti, România- Exceeded monthly and quarterly sales targets by an average of 20%, through a combination of cold calling, email outreach, and client referrals.
- Managed a team of 3 sales representatives, providing ongoing coaching and support to ensure their success and growth within the organization.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals, by providing excellent customer service and tailored solutions.
- Demonstrated effective leadership skills by training and coaching new sales team members, resulting in increased productivity and sales performance.
- Managed sales pipelines and forecasting, ensuring accurate sales projections and efficient sales processes, by utilizing CRM software and analyzing sales data.
- Collaborated with marketing and product teams to develop effective sales strategies and campaigns, by providing feedback and insights from client interactions and market trends.
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