Larasati Sopaheluwakan

General Manager @99Group

Sales & BizDevConsultingBusiness Development ManagerHead of GrowthChanel Manager👍 Sales & BizDev🧨 ConsultingCustomer Success Manager🎓 StudentBusiness AnalystCustomer Researcher

I have over 11 years of experience in operational excellence, business development, and strategy execution across various industries. Currently, as the Business Improvement General Manager at 99 Group, I lead a 25-member team to optimize operations, increase efficiency, and drive revenue growth through data-driven strategies. Key achievements include: • Spearheading cross-functional initiatives that improved customer satisfaction and increased Net Promoter Score (NPS). • Leading the integration of data and operations teams post-acquisition of Rumah123, driving performance across multiple business lines. • Streamlining workflows that boosted efficiency and improved business outcomes, resulting in higher profitability. I have a strong focus on aligning business operations with long-term strategic goals, ensuring sustainable growth and enhanced customer experiences.

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Work Background

Business Improvement General Manager

99 GroupBusiness Improvement General Manager

Feb. 2022Jakarta, Jakarta, Indonesia1. Lead a collaborative 25-member team, steering data-centric strategic initiatives. 2. Achieved a 67% quarterly revenue increase and doubled annual revenue through data-informed actions. 3. Implemented effective data-driven solutions, streamlining operations, and optimizing overall performance.

Head of Product and Business Ops

99.coHead of Product and Business Ops

Mar. 2020 - Jan. 20221. Oversaw the transition from 99.co to 99 Group, ensuring data consistency and driving data-driven problem-solving. 2. Led new product development, leveraging data for monetization strategies.

Senior Manager Sales Operations

99.coSenior Manager Sales Operations

May. 2019 - Mar. 2020Indonesia1. Formulated and implemented data-driven online marketing strategies. 2. Achieved a 2x increase in sales within one year through strategic data-driven sales and marketing plans.

Head Of Operations

Fabelio.comHead Of Operations

Jun. 2017 - Apr. 2019Greater Jakarta Area, Indonesia1. Innovated management and operations using data-driven approaches. 2. Achieved a 2x speed increase in production and delivery through data-informed operational optimization.

Project Management Specialist

Arya NobleProject Management Specialist

Jul. 2016 - Jun. 2017Indonesia1. Addressed customer concerns using data-driven insights. 2. Achieved 100% budget compliance with exceptional quality through data-informed project management.

Consultant

Startup Design n BuildConsultant

Mar. 2015 - Jun. 2016IndonesiaBuild my own startup that would : 1. Gather the requirements of all people who need design 2. Give solutions to it 3. Budgeting and planning toward the solution 4. Execution & management

Channel Development Specialist

FIFGROUPChannel Development Specialist

Apr. 2013 - Mar. 2015Indonesia1. Planned projects comprehensively, incorporating data-driven budget management. 2. Standardized all outlets around Indonesia (facade and interior).

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