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Work Background
Swift AscentStrategic Advisor, Executive Coach
Dec. 2023
Brightwork ConsultingFounder
Nov. 2017 - Jun. 2023Providing value to high performing executives by focusing on risk mitigation, issue management, change management and strategic planning
Slalom ConsultingClient Service Lead
Jan. 2016 - Dec. 2017Greater Seattle AreaStrategic leader in healthcare practice leading client delivery, sales, account management and business development efforts. Led the account management for two of the practice's most strategic clients, each a $2B organization with $2M account revenue goals. Managed an account portfolio of $5M. Provided management consulting focusing on enterprise application implementation strategies, optimization, and risk mitigation.
DivurgentVice President, Activation Management & Epic Strategy Services
Jan. 2015 - Dec. 2016In a role as Vice President of Activation Management, assisted clients in the strategic planning, management, activation, support, and optimization of clinical systems. Led team in the design of enterprise program timelines, budgets, staffing solutions, and governance structures that effectively support an organization’s goals. Preparing clients for the next generation of Health IT, implemented technology strategies designed to improve workflows, optimize revenue performance, realize project benefits, and reduce IT cost.
Kupplin Worldwide LLCPartner/Vice President
Jan. 2013 - Dec. 2015Provided strategic advisory and senior leadership to C-suite executives for hospital systems implementing Epic across the country. Used a benefits realization approach to implementation success and end-user readiness by developing strategic plans for every cycle of the implementation that result in improved clinical and revenue performance. Focused on implementation financial success by building healthy budgets, incorporating successful clinical charging work flows, and ensuring operations engagement across the healthcare continuum. Responsible for developing and winning project budgets, proposals, and SOWs.
Catholic Health InitiativesSenior IT Director, Epic
Jan. 2012 - Dec. 2014Tacoma, WADirected program to implement Epic suite across Catholic Health Initiatives. Implementation includes all primary clinical and revenue cycle modules, related ancillary products, and associated workflow adjustments. Current scope includes 22 hospitals, 350+ clinics in Washington, Nebraska and Tennessee. Successfully led big-bang 4-hospital, 150 clinic go-lives in Washington, while overseeing 250 provider initial implementation in Nebraska. Provided strategic leadership to national executives, led team of 375 employees, implemented EMFI enterprise strategy and set the foundation for Epic implementations across CHI. Successfully managed enterprise-wide implementation budgets totaling more than $220m for initial two-year costs. Implementation strategy focused on successful clinical charging and healthy revenue cycle led to initial increase in monthly revenue capture by 3-4%.
Providence Health & ServicesEpic Resolute Application Suite Director
Jan. 2009 - Dec. 2012Responsible for Epic Resolute Billing implementation and deployment across the WA/MT region.
McKesson Practice PartnerProduct Support Management
Jan. 2005 - Dec. 2009
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