Fidel de La Gala Gonzalez - IT manager, Vodafone Group

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Work Background

VodafoneIT Digital & Integration Ops manager

May. 2019Madrid, Comunidad de Madrid, España

VodafoneIT Billing & corporate Ops manager

Dec. 2015 - May. 2019Madrid y alrededores, España

VodafoneIT Data Migration manager in IT department

Apr. 2015 - Dec. 2015MadridIT integration program between Vodafone Spain and Ono reporting to the Head of IT CBU Integration Key achievements: Data migration request for proposal to manage Vodafone and Ono customers in the same IT stack

VodafoneIT Billing Manager in Design and Delivery Department

Apr. 2012 - Apr. 2015Madrid Area, SpainIT maganer for Billing delivery team in charge of BAU Billing projects and Billing systems transformation programs Key achievements: 1) Charging systems (Data / content pre & post traffic) migration to a Huawei online charging convergent system 2) Charging systems (Prepaid voice traffic) migration to the same Huawei online charging convergent system . 3) Promotions Huawei system deployment (Prepaid & post-paid) integrated with Vf-es convergent charging system 4) Revenue assurance system deployment (Wedo SW). 5) Convergent Billing (wireline & wireless) estabilization in terms of: 5.1) % of Invoice problems 5.2) Bill cycle duration (reducing to the mínimum % of payment before customers receiving their invoice)

Orange SpainIT manager - IT Transformation program - Billing transformation

Jan. 2011 - Apr. 2012Madrid Area, SpainJanuary 2011 – April 2012 IT transformation Program in IT department, Billing IT transformation Program manager reporting to the Head of IT Strategy , Architecture and Transformation director in IT department Key achievements 1)IT transformation Program preparation 2)Deep understanding of new IT architecture trends related to CRM, Billing and Provisioning,. 3)RFP´s coordination in order to launch a convergent Billing system for wireless (prepaid and post-paid) and wire line voice / data markets.

Orange EspañaPMO in IT department - Release manager

Jan. 2010 - Jan. 2011Madrid y alrededores, EspañaKey achievements 1)Successful reengineering of release management process now based on business priorities and alignment between business needs and team’s development capacity. 2)Successful cross coordination of around 20 projects per release. 3)Successful launching of Orange Spain commercial releases during 2010

Orange EspañaCRM SW Factory manager, IT department

Jan. 2009 - Jan. 2010Madrid y alrededores, EspañaKey achievements 1)Successful management of sales, commissioning and wireline commercial catalogue applications with a team of 4 Orange Spain employees and an annual budget of 2-3M€. 2)Opex reduction on Orange Spain CIO request. 3)IT Orange Spain SPOC during CRM consolidation RFP for the big four European Orange operators.

TelefónicaInternational senior consultant

Feb. 2001 - Dec. 2008Madrid y alrededores, EspañaMay 2004 – December 2008: Telefonica Soluciones IT cordinator in Telefónica España Key achievements 1)Successful commercial and contractual coordination of around twelve Telefónica Soluciones consultants with Telefónica España 2)Successful management of SW Engineering and quality assurance methodologies during Mobile and Wire line units consolidation within Telefónica España. 3)Successful deployment of SW Engineering tools during Mobile and Wire line units consolidation within Telefónica España. 4)IT sourcing synergies analysis between Telefónica España and Telecom Italia, O2 and others operators within Telefónica group reporting to the Support Services director in IT department. June 2003- May 2004: Senior Consultant at Telefónica SA, Global Sourcing department Key achievements 1)Successful technical, commercial and contractual coordination between Telefónica Soluciones and Telefónica SA for some e-procurement projects. February 2001- June 2003. Senior Consultant at Telefónica Móviles SA, Global IT department Key achievements 1)Successful advising for Telefónica Móviles SA operators in IT Billing and Collections domain. For instance five Telefónica mobile operators consolidation in Brazil. 2)Successful management of IT Billing and Collections department in the European Development Center with a team of 55 consultants. 3)Successful management of IT Billing department in IPSE 2000 (Telefónica Móviles SA Mobile operator located at Italy), setting up IT department, recruiting IT team,…