i2xDirector of Engineering, Machine Learning
Feb. 2021 - Sep. 2022Berlin, GermanyLed a team of 10, including research engineers, software engineers, data analysts, and labelling team, with responsibilities for ensuring the quality of machine learning models, organising the delivery process, and managing the team effectively. Accomplished several ml projects, including the development of an automatic call topic detection system, creation of an automated scorecard for evaluating call center agent performance using machine learning technologies, and establishing a process for continuous improvement of speech recognition quality.