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Work Background
The Estée Lauder Companies Inc.Change and Organizational Effectiveness Manager
Aug. 2019Greater New York City Area• Leading change for an ever-expanding shared service org and a large-scale finance digitization, aligning with business transformation goals.
• Developed and launched comprehensive change management curriculums and capability tracking metrics, enhancing organizational effectiveness.
• Streamlined change and communication processes by authoring strategic communications and designing self-service tools, supporting volume management.
• Partnered with cross-functional teams to deliver training on Digital Ways of Working and Hybrid Readiness, ensuring business continuity during Covid.
• Directed change management for the Finance & Strategy Career Journey program, fostering employee engagement and career development.
• Collaborated with implementation partners and vendors to manage change activities, ensuring alignment with stakeholder needs and agile change delivery.
The Estée Lauder Companies Inc.Senior Executive Administrative Assistant
Jun. 2015 - Jul. 2019Greater New York City Area- Organize daily workflow of multiple Senior executives, consultants and outside agencies relative to project timelines and prioritization of strategic initiatives - Oversee expense reporting and approvals as well as supply procurement and order approvals for multiple office locations
- Effectively manage complex and frequently changing travel arrangements, coordinating the cadence planning and budgeting of trips, visa acquisitions and trouble-shooting
- Prepare and aggregate briefing materials, agendas and PowerPoint decks for executive-level meetings - Co-created a company-wide employee resource group while facilitating record-breaking events sponsored by top executives as chair of the Professional Development Committee - Coordinated and co-created the first company-wide Global Demand and Supply Planning Workshop for the Supply Chain Center of Excellence, directly impacting reduced inventory destruction and improved fulfillment
Michael Aram, IncAdministrative Assistant To Chief Executive Office & Owner
Mar. 2014 - Dec. 2014New York, NY- Efficiently handled all incoming information requests and calendars for three busy C-level executives with attentive, timely responses - Handled daily personal document management, expense reporting, calendar organization and collateral preparation for the executive office - Consistently collaborated with external PR firms, as well as internal sales and marketing managers, to determine branding, product positioning and social media messages
- Proficiently composed and edited articles, web content and ad copy for internal and external audiences
- Frequently arranged audio-visual resources as well as catering / hospitality for all staff, executive and sales meetings
Surflight TheatreAssistant CFO & Company Manager
Jan. 2011 - Dec. 2013Beach Haven, NJ- Diligently created expense reports, budgets and filing systems with strict attention to detail
- Accurately reconciled and processed expense reports, union reports and rights contract facilitation ensuring all deadlines were met
- Served as corporate liaison between finance, marketing and production departments
- Collaborated with management and board members to develop annual expense plan budgets, goals and strategies
- Accurately performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations - Served as Company Manager to revolving cadres of 70+ actors revolving every 3-4 weeks seasonally
International Inspirations Ltd.President Of Operations
May. 2007 - Dec. 2010New York, NY- Meticulously arranged domestic and international travel itineraries, including flight, car and reservations, ensuring all travel needs were exceeded
- Executed basic banking and bookkeeping tasks with fiscal accuracy
- Obtained signatures for financial documents and internal and external invoices in a timely manner
- Received all imported goods and meticulously checked product condition and count to ensure accurate shipments
- Managed warehouse operations including all shipping schedules and staff
Urban Resource InstituteCounselor
Jan. 2006 - Dec. 2007Brooklyn, NY- Consistently managed executive calendar and coordinated weekly project team meetings
- Played a key role in event planning, including associated travel and logistical arrangements
- Successfully interviewed and evaluated clients, including conducting safety and risk assessments
- Referred clients to social services agencies ensuring the strictest confidentiality at all times
- Meticulously wrote reports and case summaries, and compiled work records, including required statistics
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