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Work Background
Maison PascalFounder And CEO
Jun. 2024Sao PauloFounder and CEO at Maison Pascal.
BNP Paribas CardifSpecialist IT Project Manager
Nov. 2021São Paulo, Brasil• Manage project processes and execution, ensuring adherence to budget, schedule, quality, and scope.
• Utilize change management procedures to track and communicate changes in scope, cost, or schedule, gaining appropriate approvals.
• Coordinate formal and informal training for project team members, providing necessary support and guidance.
• Develop, maintain, and monitor project plans, milestones, deliverables, and timelines using tools such as Monday.com or MS Project.
• Prepare regular project status reports, collecting, analyzing, and summarizing relevant information and trends.
• Collaborate with internal and external project resources, key stakeholders, and management to identify, track, and resolve project issues and mitigate risks.
• Coordinate the development of communication and training materials to support the successful implementation and turnover of processes or systems.
• Schedule, coordinate, and facilitate project-related meetings, ensuring effective communication and alignment among team members.
• Track and report key project metrics, communicate best practices and feedback to teams, and drive continuous process improvement.
Define and implement appropriate delegation of authority and escalation models for all trade matters. Delivery of major projects:
Creation of the Service Portal (integration with the partner) Creation of the Insured Portal (access by the insured) Integration via API to offer insurance to Mercado Libre. .
Implementation of iPlaceCare with Apple USA, Apple Brazil and iPlace.
Implementation of the online sales module in the GM Service Portal.
Implementation of the claims query system within the Service Portal. BRB Renewal, Reframing and Online Subscription.
BNP Paribas CardifSenior IT Project Manager
Feb. 2021 - Oct. 2021São Paulo, BrasilWith the support of the working group, ensure the agreements and alignment of the agreed scope, cost and deadline;
Carry out the allocation of resources necessary for the execution of planned activities.
Based on the characteristics of the project, define and apply the best management strategy.
Remove impediments and bottlenecks, ensuring constant and quality deliveries.
Align technical team communication with product owners, stakeholders and users.
Transit between the areas involved and integrate them;
Ensure the application of the most coherent and appropriate project management methodology for the project context;
Create schedules, carry out follow-up of activities;
Ensure with the team the quality of all deliveries made to the customer;
Obtain, select and acquire human, financial and material resources;
Manage conflicts, communicate decisions.
TIM BrasilIT Project Manager
Nov. 2019 - Feb. 2020São Paulo, BrasilTIM's telephony market research project through the acquisition process, plan migration and portability from other operators.
- Understand the competition process, deadlines, prices and fines
- Analyze the competition comparing with the customer.
- Provide a comparative and improvement report to the client.
TOTVSIT Project Manager
Dec. 2017 - Nov. 2018São Paulo, São PauloDevelop a project to create an ERP system for TOTVS.
Gather system requirements.
Study each branch to develop the necessary requirements.
Assess the competing market for relevant information.
SRM Administração e Participações LTDASenior Information Technology Program Manager
Mar. 2015 - Mar. 2020São Paulo, São PauloResponsible for financial management (cost center), budget negotiation and sustainable growth in the area.
Responsible for team supervision, hiring, firing, performance evaluation and talent development.
Representative of the company's interests to the client.
Assistance and support for a team of analysis and production of solutions for demands.
MAPFREIT Project Manager
Jan. 2013 - Feb. 2015São Paulo e Região, BrasilResponsible for analysis, budgeting, development management and implementation of new projects in the area of General Insurance / Corporate Systems.
Conduct project planning and implementation, defining the scope of the project, objectives and results, executing the project plan and managing the management costs, controlling project deliverables, guiding and supporting the project team, monitoring and reporting the progress of the project. project to stakeholders reporting on project progress, risks and solutions, managing change and intervening to achieve the project's outcome. assess project results, track and report project actual expenditures compared to initial planning and effectively manage the project for successful completion within tolerances.
Grupo Santander BrasilAnti-Money Laundering Project Manager
Nov. 2010 - Dec. 2012São Paulo e Região, BrasilProject Know Your Customer and Prevention of money laundering Working on Anti Money Laundering project is two streams: preparing historical data form Mantas application which was decommissioned. Development of the Business Case for the new AML standard (Norkom). Project Management for the AML and KYC projects.Coordinate the schedule of meetings with the client; Monitoring progress to identify variances from the plan; Defining metrics deadline for implementation of activities; Drafting of reports that give visibility into the life of the project to the board; Monitoring the approval and implementation.
AirON GroupHuman Resouces Project Manager
Oct. 2008 - Oct. 2010São Paulo Area, BrazilResponsible for analyzing, implementing and implementing recruitment and pre-selection policies and procedures through internal or external selective processes,
Propose and implement training and personal development programs.
Apply the evaluation of training effectiveness.
Analyze deploying recruitment and pre-selection policies and procedures through internal and / or external selective processes.
Present the pre-selection to those in charge of the area for final selection.
IMAGO CLOUD SOLUTIONSProject Manager
Feb. 2008 - Oct. 2008São Paulo, BrasilProject Portability (time-bound project) Performance in the phases of analysis, modeling, documentation, development, implementation and training of projects. Responsible for the collection of information with the client, elaboration of the analysis and specification of the system with UML methodology and all project documentation, implementation of the projects with the deadlines controls, monitoring of the expenses generated by the projects, execution of periodic meetings of Status within the project And with the client, continuous communication within the project, team assessment, internal conflict resolution, quality of final delivery, preparation of training documentation, and execution of the training of those involved in the project.
Telefonica I+DIT Project Manager
Mar. 2005 - Jan. 2008São Paulo e Região, BrasilProjects:
Relationship Portal LATAM - October/2006 - January 2008 Relationship Portal Colombia - July/2006 - October 2007 Relationship Portal LATAM - January 2006 - April 2007 SIGRES / SAR / Relationship Portal - October 2005 - July/2006 Relationship Portal Brazil - May 2005 - October 2007
Activities:
Planning and managing change; Monitoring progress to identify variances from the plan; Management of the changes due to systemic error or specification error; Defining metrics deadline for implementation of activities; Interact with project team from Spain, Colombia, Argentina, Chile and Peru. Realization of the interface between IT, business and operations for scoping; Solution and search for suppliers; Construction of project work breakdown structure and assembly of network activities; Definition Team and refinement of the project scope; Coordinating the work of teams and infrastructure development; Risk assessment and design changes; Promote the resolution of important issues within the project; Responsible for the execution of
periodic status meetings within the project and the client; Responsible for ongoing communication within the project; Project completed on schedule; Interaction with customer in Colombia. Worked with the PMO team in monitoring progress and project risks; Preparation of technical and commercial proposals with the legal and shopping; Preparation and analysis of contracts with suppliers and partners; Translation of documentation prepared for the Spanish. Responsible for monitoring and to speed the closing of contract with suppliers; Understanding of Rational tools acquired; Development of training documentation; Implementation of training for the end user.
NovartisSystems and Support Analyst
May. 2004 - Mar. 2005São Paulo e Região, BrasilTechnical Support computer and telecommunications equipment; Assisted in the installation of networks, micro and data communication; Survey and analysis of customer needs regarding the software update; Software maintenance; Monitoring and guidance to users on systems.
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