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Work Background
Sr. Consultant, HR Transformation
enTRUST ConsultantsSr. Consultant, HR Transformation
Jul. 2023Riyadh, Saudi ArabiaAdvising clients on HR strategies, offering expert guidance on how to manage and optimize their HR function to align with business objectives/goals. • PMO - Resource Planning, Objective Setting, Execution & Monitoring, Stakeholder Management, Change Management • Organization Design - Business Functions, Functional Roles & Relations, Business Hierarchies • Talent Acquisition and Retention - Recruitment Strategies, Employee Retention • Performance Management - Goal Setting, Continuous Feedback • C&B – Job Description, Job Analysis, Grading Structure, Salary Structure • Training and Development - Skill Development, Leadership Development • Employee Engagement and Culture - Engagement Strategies, Culture Building • Diversity, Equity, and Inclusion (DEI) - DEI Initiatives • Compliance and Risk Management - KSA Institutional Compliance, Risk Management • HR Technology and Analytics - SAP/Oracle ERP Design, HRMS Architecture, Data-Driven Decisions • Workforce Planning and Succession Planning - Strategic Workforce Planning, Succession Planning • HR Operations - Payroll, WPS, Government Relations, HR Help Desk, Employee Relations etc.. Further support business in their people agenda in: Incept HR function from scratch & calendarize services inception Conduct HR Performance Audits, Risk reporting, Service Improvement, HR Center of Excellence Conduct HRMS Health Check & propose enhancements Formulating Business Requirement Document (BRD) to support HRMS (SAP/Oracle) implementation Design & implement system processes embedded with SLA to measure service quality & efficiency Analyze People Cost & conduct periodic based reconciliations to monitor cost trends Conduct Business Productivity reports to support management in data based decision making Sectors serving: Business Consulting & Advisory (Big 4) Government Establishment, Oil & Gas, Utilities, Logistics, Marine & Shipping, Fashion Retail, Food Retail, Manufacturing, Metals, Constructions & Engineering, etc..
Head of Shared Services
Advanced Tastes Holding CompanyHead of Shared Services
Jun. 2021 - Jun. 2023Riyadh, Saudi ArabiaRiyadh based fine dining holding company, with worlds famous cuisine under its portfolio such as Cipriani, Bagatelle, Sumosan, Santini, Socialista, Nooa and Monkey House. Incepted the Shared Services function (HR, Legal, Procurement, IT, GR, Support Services) from scratch. Significant Highlights: • Workforce Planning of (08) fine dining restaurant each with an estimated headcount of 80 both BOH & FOH functions • Determine budget to support finance in planning cashflow, phased the cashflow requirement in Preboarding, Landing and Onboarding cost. • Sourced and onboarded candidate from Ukraine, Middle East and locally in KSA to support Bagatelle Jeddah and Monkey House opening during COVID. • Support the organization to grow from 65 to 750 headcount with a record timeframe of (03) months to support restaurant openings. Planned onboarding with the opening timelines to curtail any financial loss. • Developed inhouse excel base Candidate Tracking System to plan and onboard BOH & FOH employees inline with openings to support financial loss. • Proposed and interim Organization Structure (Pre-Opening) that depicts clear role and relations and empower leaders to lead and take business decisions • Support the organization in their transition mode from Projects to Operations and develop Organization structure cascading the business • Set a database of vendors to support Restaurant Opening including Food, Noon Food and Manpower, Travel etc. • Implemented Revel and Market Man for smooth restaurant operations. • Inhouse design SLA base HRIS, Help Desks for addressing matters related to Housing, Payroll, Travel, Ticket and Procurement • Support development and implementation of new corporate policies, strategy and underpinning procedures which recognize legislative requirements, balance the interests of the organization and the individual and which demonstrate effectiveness and consistency of treatment.
Business Process Manager
ALJOMAIH BOTTLING PLANTSBusiness Process Manager
Jun. 2014 - Aug. 2020Riyadh, Saudi ArabiaHired as Organization Capability Manager later moved to Corporate Finance to assess service efficiency/productivity/quality of business processes. Highlights; • Performed productivity analysis across all functions Manufacturing, Sales, Distribution, Supply Chain to determine Cost Per Head/Case/Volume/Produce/Cases-Handled, enabling the alignment of people cost strategies with evolving business challenges. • Strengthened controls around the P2P process by establishing a robust framework for PR/PO approval hierarchies. • Evaluated Business Processes & advise improvements further eliminating gaps & support business to analysis People Cost by Processes & Process Activities. • Developed & implemented continuous improvement plans for people analytics by identifying opportunities to enhance existing people cost reports & addressing gaps to increase reliance on system-based data. • Automate business processes for people cost analysis by integrating related information into the HRMS employee master, supporting ACD's goal of becoming a data-driven decision-making organization. • Led the decentralization of Shared Services from a one to five BU with access to people & hierarchical services. • Pioneered the Global Control project, evaluating ('AS IS') practices & recommending ('TO BE') improvements to mitigate control risks. Proposed SLAs/OLAs for all HR processes to enhance service efficiency & monitor stakeholder performance. • Independently designed processes to support reimplementation/implementation efforts & compiled a 500-page BRD, addressing key control gaps in existing & recommending new processes automation • Automated various Help Desk Engines such as Payroll, Maintenance, Housing and Furniture for easy communication & timely addressal of issues by employees • Design & developed recruitment tool online (ERF) eliminating current manual process and save company resources & capital. Measure service delivery against approved SLAs fostering service efficiency
Head of HR, ES & Administration
Cenomi RetailHead of HR, ES & Administration
Jan. 2012 - Jun. 2014Saudi Arabia• Based in KSA, leading Human Capital as Associate CPO/CHCO for a globally present business with operations in KSA, Jordan, Egypt, Europe, and the CIS regions, overseeing a diverse team of over 12,000 employees. • Served as the initial point of contact for advancing HRMS implementations, including those for international operations where the company had invested 1.5 million SAR but faced challenges in delivering due to the system's complexity. • Identified and selected an HRMS implementation partner, defined business HRMS requirements, and ensured successful delivery of these requirements across the organization, including international operations, with key oversight from the corporate location in KSA. • Design HR strategies for diverse teams by crafting policies and practices that acknowledge, respect, and harness the unique differences among team members to foster organizational success. • Led the development of plans and recommended individual development strategies for newly hired Saudi nationals to foster long-term association, thereby enhancing the company’s nationalization agenda. • Acted as a catalyst in analyzing manpower operations costs and recommended strategies to balance expenses, ensuring alignment with the budget and P&L targets. • Resolving employee relation issues for implementing creative and motivational recognition policy, providing medical insurance, accommodation, admin, payroll and other benefits to enhance team member retention. • Identifying, evaluating and resolving human relations, work performance and employee morale relating issues. Pro-actively developing training programs and improving overall work performance of employees. • Devising and monitoring human resource policies and procedures to ensure regulatory compliance, while providing high standards of working practices for all employees.
Sr. Consultant HR
Saudi Binladin Group (SBG)Sr. Consultant HR
Apr. 2009 - Dec. 2011Saudi ArabiaLed the development and execution of HR strategy, vision, and policies at the executive level. Recommended and implemented HR structures, provided end-to-end HR solutions, and managed recruitment across multiple regions including the US, UK, Canada, India, Pakistan, and the Middle East. Introduced a comprehensive metrics system to evaluate team cost, utilization, and effectiveness. Updated HR structures within budget, managed compensation models, and developed a centralized employee database to ensure compliance with company standards.
Group Head Human Resources
Al Sadhan GroupGroup Head Human Resources
Apr. 2007 - Apr. 2009• Conducted Productivity analysis to evaluate cost vs sales ensuring relevant deserving department are equipped with required support staff to support customers. • Worked in close collaboration with the OCM (Organization Change Management) strategy and suggested the most competent and best talents across the globe for a range of key positions in the company to consistently chart out strategic long-term goals and objectives. • Formulated and implemented the whole warehouse management structure and accordingly recruited the most excellent experts to effectively manage the warehouse and logistics department. • Played a pivotal role in initiating Loss Prevention for the first time in the history of Al Sadhan and accordingly curtailed down the loss up to 25%. • Instrumental in centralizing and reducing the entire HR strength from 35 to 20 for the company. • Efficiently outsourced the baggers and sanitation department thus appointed a third party to bring down the cost to a very minimum level. • Planned and implemented HRIS solutions and administrative procedure, service condition, trainings and induction manuals, simultaneously proposed the performance management system including goal setting and the appraisal process within established standards and guidelines.
Human Resources Manager
Cenomi RetailHuman Resources Manager
Feb. 2005 - Feb. 2007Riyadh, Saudi ArabiaOversaw HR for the Fashion Retail division, managing a team of 24 and supporting multiple international brands. Streamlined HR processes, achieving significant cost savings and driving business growth. Played a crucial role in migrating HRMS from a legacy system to Oracle ERP.
Human Resources Manager
Inter Ocean Ship Repairs LLCHuman Resources Manager
Feb. 2002 - Jan. 2005Dubai, United Arab EmiratesDirected HR operations across India and the UAE, developing and implementing key HR policies. Built a recruitment network that successfully attracted top talent in Ship Repairing and IT. Enhanced employee productivity and morale through incentive schemes, reduced working hours, open meetings, and effective grievance resolution.
Senior Executive Human Resources
SABICSenior Executive Human Resources
Feb. 1997 - Feb. 2001Jubail Industrial City, Eastern, Saudi ArabiaImplemented key HR policies and restructured the organization into a theoretical model. Played a significant role in migrating HRMS to SAP. Led recruitment efforts, securing talent from India, Austria, and the UK to support expansion. Developed Health and Safety Standards with zero accidents achieved. Recognized for exemplary HR practices at Saudi Iron & Steel.
Manager - Personnel and Administration
Regal ConstructionsManager - Personnel and Administration
Feb. 1992 - Jan. 1997Mumbai, Maharashtra, India
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