Taylor Hayward - UX/UI Designer, Hayward Design

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Work Background

OntadaUX Designer (contract)

Jan. 2023 - May. 2023Cambridge, Massachusetts, United States

Vista Higher LearningLead UX Designer (contract)

Nov. 2021 - Nov. 2022Boston, Massachusetts, United StatesCreated the dashboard interface, as well as the information architecture for an industry-leading language learning system targeted at 8th grade through higher ed students. The system offers language courses worldwide for hundreds of thousands of students. I lead the research, as well as the interaction design, visual design, and usability testing for the project. Its responsive UI is available on mobile as well as desktop. I also completed several other UI projects that received wide acclaim within the company.

AquentSenior User Experience Designer

May. 2020 - Nov. 2021Boston, Massachusetts, United StatesCreated and ran a comprehensive research program with dozens of research participants to create a 360-degree view of the users within the organization. I then leveraged the results for several new UX initiatives. I was the lead UX designer on four separate teams and completed research, user flows, and wireframes, for dozens of projects. I was given an employee of the month award in the 1200-person company.

Validity Inc.Principal User Experience Designer

Oct. 2018 - May. 2020Greater Boston AreaValidity makes B2B SaaS applications for CRM data administrators and email marketers. - Created over a hundred high fidelity wireframes using Sketch, Adobe Illustrator, and Adobe Photoshop that people within the company that were presented with much acclaim. - Created elaborate user flow diagrams and presentations that greatly facilitated the C level executives' understanding of design direction and strategy. - Ran multiple one-on-one research studies with target users that were considered, "The most effective interviews my manager had ever seen." - Ran multiple usability studies. - Helped to create a high-quality style guide. - Helped to define software functionality. - Collaborated closely with product management and development staff.

VeracodePrincipal User Experience Designer

Oct. 2014 - Oct. 2018Burlington, MAVeracode is a cybersecurity company that creates B2B SaaS applications for developers and IT professionals. - Spearheaded the UX design of new products that resulted in phenomenal sales growth. - Created hundreds of wireframes, and converted many into HTML/CSS. - Leveraged user research expertise to uncover insights that improved product functionality and drove revenue growth. - Managed a “UX Guild” responsible for improving UX skills throughout the organization. - Managed a small team of remote UI developers to insure UI implementation quality.

MineralTree, Inc.Contract UX Designer

Nov. 2012 - Oct. 2014Cambridge, MAMineralTree is a B2B SaaS company that offers accounting applications to mid-sized businesses. - I ran highly effective user research and requirements gathering interviews with target users and staff. - Produced dozens of wireframes and concept designs. - Designed the look, feel, and layouts of the flagship host of commercial products. - Ran design discussions and directed developers on how best to implement the UI designs.

Hayward UXContract UX Designer

Jan. 1995 - Dec. 2012Greater Boston Area- Designed highly successful hard disk array management system for EMC. - Created web application interface designs directly responsible for Charles River Analytics receiving $2M+ in government defense contracts. - Oversaw requirements gathering for 45-page web application on behalf of Virgin Pulse. - Constructed 20 unique cell phone applications for France Telecom a company with 256M users worldwide. - Headed design teams for Novel’s multiple Linux UI projects, including the Gnome desktop interface.