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Work Background
KajaeMarketing Assistance Specialist
Sep. 2023 - May. 2024
Sales Mastery CompanyKajabi Specialist
Feb. 2021 - Jun. 2024Kajabi Specialist and Executive Administrative AssistantKajabi Specialist and Executive Administrative Assistant
Sales Mastery CompanyProgram Specialist
Feb. 2021 - Jun. 2024Kajabi Specialist and Executive Administrative Assistant
Saturn FunnelsLead Generation
Jan. 2020 - Jun. 2020
VaVaVoom by Awaken 2 BusinessTeam Manager
Jan. 2019 - Jan. 2020
Richard Evans Investments - 0333 456 0980Team Lead Manager
Sep. 2018 - Jan. 2020St Albans, United Kingdom
Alban PropertyGeneral Virtual Assistant
Dec. 2017 - Oct. 2019St Albans, United Kingdom
Richard Evans Investments - 0333 456 0980Executive Virtual Assistant
Sep. 2017 - Jan. 2020St Albans, United Kingdom
ConvergysAdvance Support Team / Tier 3 Technical Support Representative
Sep. 2015 - Mar. 2016Region VII - Central Visayas, PhilippinesSupport any QuickBooks client Help customers who are working on their tax return with both product/software inquiries, as well as with tax questions and calculations. Apply defined practices, procedures and company policies to troubleshoot and resolve product and tax support customer inquiries.
US Healthmark, LLCChase Back Ofc /Trainer & QA
Nov. 2010 - Jul. 2015Angeles City Chase/QA Work Description Screens incoming and outgoing calls to ensure quality, customer service, and adherence to the policies and procedures of the organization. Provides feedback to assist in the creation of performance improvement goals and the development of training programs. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under general supervision. Reports to a manager. Trainer devising individual learning plans; producing training materials for in-house courses; managing the delivery of training and development programs and, in a more senior role, devising a training strategy for the organization; monitoring and reviewing the progress of trainees through questionnaires and discussions with managers; ensuring that statutory training requirements are met; evaluating training and development programs
Encore Receivable Management Inc.Credit Collections Specialist
Mar. 2008 - Oct. 2008Ortigas Pasig CitySpecialization : Customer Service company: Encore Receivable Management Client: GE Money Work: 3rd party collections agency that deals with 90-207 days of delinquency EXPERIENCES GAINED: Good team player and Multitasking capabilities. Proven initiative and ability to work with minimal supervision. Excellent organizational and motivational skills. Knowledge of Internet and Electronic Commerce industries. REASON FOR LOOKING: Seek for better career advancement opportunities and exposure.
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