Kamila Carvalho

Lead Program Manager @Thoughtworks

✔️ IT🧨 ConsultingProduct ManagerProject ManagerAdvisorEngagement Manager

I am a Project Manager with over 10 years of experience in software engineering, dedicated to meeting user needs and achieving business goals. Throughout my career, I have led projects for more than six global clients, applying Agile Methodologies. I possess expertise in program management, leading cross-functional teams, effective communication, and stakeholder management. Additionally, I have experience in managing OKRs and KPIs, capturing data and using AI in the Software Development Lifecycle with a focus on maximizing delivered value with efficiency, bringing many results to the clients: Expansion of a Major US Fitness Client: Successfully managed the expansion of a major US fitness client, valued at approximately $6.36 billion, into two international markets. This involved navigating GDPR compliance in Spain, analyzing legislative impacts, and customizing products to meet local demands and ensure compliance. Cross Teams Leadership: Led four diverse teams across services, web, internationalization, support, and infrastructure in Brazil, the US, Poland, and India. Achieved a team satisfaction rating of 8.8, with 72% of team members recommending the project, demonstrating effective international team management. Digital Product Project Management: Managed digital transformation for a financial broker with 400 employees and over $34 billion in assets. Automated operational processes, reducing asset transfer times from 16 to 5 business days and streamlining account openings from 19 to 7 steps. Participated in Lean Inception workshops, contributing to MVP planning, implementation, and delivery, focusing on quality, deployment automation, and stakeholder satisfaction. Monitored KPIs to refine product strategy continuously. DevOps Assessment for a Major DTC and B2B Client: In a leading retail sector client valued at approximately $202.74 billion, developed strategic plans to enhance delivery processes and reduce time- to-market. Led a senior team in dynamic sessions and interviews to pinpoint improvement areas, ass

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Work Background

ThoughtWorksLead Program Manager

Jun. 2021Curitiba, Paraná, BrazilClient 1: - Strategic Roadmap Leadership: Managed program roadmaps across multiple time zones, focusing on segmented delivery priorities and effectively coordinating dependencies with third-party systems. - Stakeholder Management: Mastered interactions with complex stakeholders, adapting strategies based on continuous feedback to exceed expectations. - Team Leadership: Enhanced communication and synchronization across different time zones through regular meetings and strategic reviews. - Talent Acquisition: Played a key role in hiring by selecting candidates that align with organizational values. - Management Knowledge sharing Group: Established a collaborative management group to facilitate knowledge sharing and address challenges, boosting professional practices. Client 2: - Discovery Workshop Leadership: Led a workshop aligning product features with business needs, enhancing collaboration and project delivery. - Risk Management: Identified and mitigated risks early, ensuring smooth operations by developing strategies and escalating issues. - Cross-Team Initiative Coordination: Managed initiatives across multiple areas, ensuring strategic alignment and effective dependency management, while actively defining and monitoring KPIs. - People Development: Developed a feedback-driven culture, enhancing growth through regular one-on-one retrospectives and expectation reviews. - Continuous Improvement: Used performance metrics to drive process enhancements and improve operational efficiency. Client 3: - Comprehensive Analysis and Strategy Development: Led thorough analysis for a major DTC client, developing strategies to enhance delivery processes and reduce time-to-market. - Leadership in DevOps and Technical Project Management: Served as the Engagement Lead/Technical Project Manager, guiding the DevOps team through complex scenarios involving multiple teams and applications, Mapping the e2e Value Stream of each team to identify deploy, DevEx and process bottlenecks.

ThoughtWorksSenior Quality Analyst

Feb. 2016 - Nov. 2023Recife Area, BrazilI am a senior Quality Analyst Consultant currently working at ThoughtWorks. I have been delivering projects with high quality, performance and building the system thinking in the final user. I work together with the team creating a delivery process involving quality in all the way to production, since we analyse a card until we delivery the functionality. I worked in 5 different projects, where I had experience with Microservices testing strategy, Quality Process, Testing strategy for all environments (QA, UAT, Production), API automated tests, UI automated tests, Exploratory tests, containerized tests with docker, performance test strategy, consulting to influence the team and the client to care about quality.

Accenture BrasilTest Analyst

Jul. 2015 - Jan. 2016Team leadership follow-up of 10 people, distribution of activities such as writing and running tests, verification and consolidation of team activities, functional contact to resolve doubts of the test team, daily status survey, software testing demands planning , closure of projects.

Daccord EducaçãoTest Analyst

Apr. 2014 - Jun. 2015Recife e Região, BrasilImplementation of the MPT level 1 and level 2 process with the assistance of SOFTEX consulting, test planning, scenario creation and test cases using testlink, execution of tests, creation of checklists for exploratory tests, creation of metrics, execution for metrics, application quality control, report creation, action plan and contingency of projects, web testing, desktop, IOS, Android. Use of jira and agile methodologies. Analysis of data generated by bug reports with crashlytics.

SUATITest Analyst

Jan. 2014 - May. 2014Recife e Região, BrasilResponsible for the specification of test cases in the Microsoft Test Manager tool, preparation of the test environment with Visual Studio and execution of the tests in the GENE system. Control of activities in the Jira tool and project documentation in Confluence.

CartelloTest Analyst

May. 2013 - Dec. 2013Recife e Região, BrasilUse of SCRAM as an agile development methodology, strong communication with the development team to alert bugs with the projects tested. First and only company test analyst. Analysis of the stories written by P.O. in the tool RedMine and creation of test cases in the TestLink tool, Execution of the tests, use of the KANBAN framework. Metric verification built on percentage of the amount of bugs found on top of the amount of stories developed. Quality control according to the result of the metric presented and monitoring the development of the team taking into consideration the comparison of the metrics of each Sprint. WEB and mobile testing on Android and IOS operating systems.

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