Aaron Hill - Product Manager, Citizens Bank

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Work Background

CitizensProduct Manager

May. 2023

loanDepotProduct Manager

Jan. 2022 - Aug. 2022

Wells FargoAgile Product Owner

Jun. 2019 - Jan. 2022RemotePrioritize backlog, stakeholder engagement, gathering requirements, SDLC, release management, cross functional team dynamics, off shore and local development teams, discovering and delivering value.

Wells Fargo Home MortgageArea Closing Manager

Jul. 2013 - Jun. 2019Minneapolis, Minnesota

Marketplace Home MortgageAccount Executive

Mar. 2012 - Jun. 2013Minneapolis, MNI CULTIVATED AND GREW CONVENTIONAL, FHA, USDA, AND VA MORTGAGE LOAN VOLUME through a network of community banks throughout the state of Minnesota by training, mentoring, co-marketing, and providing outstanding customer service to the financial institutions, their customers, and their community.

AdvisorNet MortgageDirector of Operations

Jul. 2007 - Mar. 2012Minneapolis, MNMANAGED ALL ASPECTS OF PIPELINE WORK-FLOW FROM ORIGINATION THROUGH CLOSING for loan officers, processors, and support staff; including data entry, disclosure fulfillment, document imaging and storage, income and asset verification, self-employed income analysis, FHA Connection, VA portal, task management, capacity planning, and reporting. PLANNED AND IMPLEMENTED CRITICAL WORK-FLOW RE-DESIGNS BASED ON NEW COMPLIANCE LAWS such as MDIA, RESPA, TILA, and MLO compensation rules entailing the understanding of acute business needs, creating as-is and to-be process flows, assessing capability gaps, creating a process change plan, presenting the plan to senior management, staff training, and implementing the plan to meet established business needs. MONITORED CRITICAL FEW METRICS AND DEVISED, GENERATED, AND PRESENTED TIMELY AND ACCURATE REPORTS to principals for decision making. STUDIED AND INTERNALIZED NEW COMPLIANCE REGULATIONS AND DISSEMINATED INFORMATION TO LOAN OFFICERS, PROCESSORS, AND SUPPORT STAFF by organizing and facilitating regular meetings and training sessions. MENTORED AND TRAINED OPERATIONS SUPPORT STAFF THROUGH PERIODIC PERFORMANCE REVIEWS assessing current performance and establishing goals and strategies to reach higher performance levels and professional growth.

Integrated ProcessingVice President, owner

Mar. 2005 - Jul. 2007CREATED INNOVATIVE WEB-BASED LOAN PROCESSING SYSTEM FOR ORIGINATORS AND PROCESSORS by solving loan process weaknesses including lack of transparency, file security, collaboration, communication, and centralized document storage. Creation process included collaborating with IT to establish requirements, testing user functionality, and training users.

Integra Financial ServicesPresident, owner

Mar. 2004 - Jul. 2007ESTABLISHED COMPANY AND FORMULATED THE CORPORATE VISION, GOALS, AND STRATEGIES such that the company stood out among the competition. The Unique Selling Proposition of the company was an innovative Good Faith Estimate Guaranty years before RESPA Reform instituted the idea. BUILT AND FOSTERED BUSINESS RELATIONSHIPS WITH REFERRAL PARTNERS to increase loan volume. PARTICIPATED IN INDUSTRY ROUNDTABLES AND LEGISLATIVE EFFORTS TO REFORM THE MORTGAGE INDUSTRY at a time of rapid and sweeping change.

HomFi Mortgage ServicesLoan Processor

Jun. 2000 - Feb. 2004PROCESSED MORTGAGE LOANS FROM ORIGINATION THROUGH FUNDING for community banks.

Wells Fargo Home MortgageDocument Analyst

Dec. 1998 - Jun. 2000SOURCED AND SECURED VITAL CLOSED LOAN DOCUMENTS to ensure FNMA, FHLMC, GNMA pools were certified on time prior to securitization.

Mortgage Investors CorporationLoan Officer

May. 1998 - Nov. 1998ORIGINATED VA IRRRL STREAMLINE REFINANCE TRANSACTIONS for veterans in Minnesota and Wisconsin.

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