Level Crossing Removal ProjectCustomer Experience Advisor
Aug. 2021 - Oct. 2021Melbourne, Victoria, Australia- Collaborating with stakeholders to find solutions to issues with projects relating to Level Crossings.
- Presenting with team members from multiple disciplines within MTIA.
- Liaising with stakeholders, project groups and project Contact Centre.
- Managing communications with the Public Transport Ombudsman (PTO) on behalf of LXRP.