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Work Background
High School English Teacher
Beijing International Vocational Education SchoolHigh School English Teacher
Aug. 2022 - Jul. 2024Dongcheng District, Beijing, ChinaClassroom ESL Instruction, Speaking, Writing
Teacher
Beijing Xin Fuxue International AcademyTeacher
Jul. 2021 - Jul. 2022Shunyi District, Beijing, China
High School Teacher
Beijing International Vocational Education SchoHigh School Teacher
Aug. 2020 - Jul. 2021Dongcheng Qu, Beijing, ChinaClassroom teacher of ESL, History, and Literature
High School Teacher
北京市东城区教科文培训学校High School Teacher
Aug. 2019 - Aug. 2020Fangshan District, BeijingClassroom teacher, English, E.S.O.L., Literature, History
Client Relationship Specialist
VanguardClient Relationship Specialist
Oct. 2016 - Jul. 2018Malvern, PA
BTS Customer Service Representative
BNY MellonBTS Customer Service Representative
Mar. 2015 - Oct. 2016King of Prussia, PAFinancial services representative for commercial banking products.
Customer Service Representative
Iron MountainCustomer Service Representative
Sep. 2010 - Aug. 2014Collegeville, PA• Provided all service support and customer service for Records Management clients in a call center atmosphere.. • Led problem resolution within established guidelines by effectively communicating with other departments and the customer.
Corporate Customer Service
Wells FargoCorporate Customer Service
Oct. 2003 - Oct. 2007• Mentored and trained new hires. • Provided all service support and customer service for complex and highly profitable Domestic Treasury, Corporate Investment banking, and select wholesale banking clients.
Teacher
School District of PhiladelphiaTeacher
Nov. 2001 - Jun. 2002• Instruction in English, Science, and English as a foreign language for all levels K-8. • Designed innovative and effective lessons based on classic literature • Successfully introduced Shakespeare to fifth grade classes, Kipling to fourth grade classes. • Interpreted for students with English as a second language.
Lead Preschool Teacher
Carleton American SchoolLead Preschool Teacher
Sep. 1996 - Jun. 2001Taipei, Taiwan• Facilitated establishment of private kindergarten and language school. Trained foreign teachers, designed lesson plans and curriculum, conducted presentations and meetings with parents and families; acted as interpreter between foreign and domestic staff; involved in staffing and teacher scheduling • Oversaw growth of kindergarten from one class of ten pupils to a student body of eight, plus double that for after school language classes. • Recorded a series of educational tapes produced in Taiwan

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