Katspresso Coffee ShopBusiness Owner
Aug. 2019Bacolod, Western Visayas, Philippines• Designed and developed a diverse menu including food items, beverages, and seasonal specials, resulting in increased customer satisfaction and repeat business
• Directed daily store operations, tracked sales performance, and identified strategic supply sources to ensure optimal efficiency and profitability
• Developed and executed monthly marketing strategies tailored to seasonal trends, evolving food and beverage preferences, and inventory fluctuations
• Implemented ethical rules for the staff and trainings for high-end customer service
• Led and managed a team of 5 high performing staff