Michigan State Federal Credit UnionSDLC Manager
Feb. 2022 - Sep. 2023East Lansing, Michigan, United States• Advanced software lifecycles in collaboration with stakeholders, product owners, and IT teams, supporting compliance goals to meet and exceed targeted organizational $10B management goals.
• Managed the entire lifecycle of each project, enhancing project success rate by 20%.
• Applied advanced knowledge of vendor due diligence, risk management, and legal procedures to ensure vendor compliance and capture insightful SLA performance data.
• Created and tracked project tasks, changes, and milestones using Microsoft Project to visualize project progress and assignments to cross-functional teams of developers, analysts, solution architects, and business clients.
• Maintained regular communication with internal teams and leadership by presenting project updates, recommendations, and summaries in regular team meetings.
• Served as the liaison between business clients and vendors to ensure all stakeholders understand the process, requirements, and expectations and maintained compliance with policy standards.
• Demonstrated team leadership expertise by aligning multiple departments' goals and daily activities to oversee efficient and compliant operations.
• Supported the entire lifecycle of projects by engaging in research and discovery, scoping processes, budget reviews, project execution, and after-action reviews.
• Utilized advanced knowledge of vendor due diligence, risk management, and legal procedures to ensure vendor compliance and capture insightful SLA performance metrics.
• Organized and compiled project documentation, including meeting minutes, issues, tasks, project plans, schedules, and status updates using Jira, VersionOne, SharePoint, and Microsoft Project to ensure all team members have quick and easy access to critical information.