Natia Barkalaia - Executive Assistant,

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Work Background

SG LoadProof - Enterprise Photo Documentation System for 3PL/Manufacturing/Suppliers to Retailers/SCExecutive Assistant

May. 2022 - Apr. 2023Atlanta, Georgia, United StatesTired of your reputation being tarnished from shrinkage, damaged shipments, spoilage & products that didn’t arrive in perfect condition… …even though you shipped the load perfectly? Customers come to us when: ➡️ They’re frustrated with chargebacks, shrinkage, spoilage & damage ➡️ They just received *ANOTHER* claim that cost a huge amount of money ➡️ They need a way to prove they shipped the product in perfect condition ➡️ They’re tired of the warehouse and shipping team ‘dropping the ball’ ➡️ They’re fed up with constantly disputing shipment conditions with angry customers ➡️ They’re worried about losing customers because customers are always mad ➡️ They are tired of wasting time on disputes instead of fulfilling orders After implementing Loadproof, customers get … 🔹 Photo & video proof of the condition of each shipment when it leaves the facility 🔹 Improved prepping, loading and shipping of loads by the warehouse team 🔹 Courtroom-ready proof the product left your facility in perfect condition 🔹 An 90%+ reduction in disputes, chargebacks, shrinkage, spoilage and damage 🔹 The confidence to deny claims because they can prove product condition at point of shipping 🔹 More satisfied, happy customers who want to do more business with you 🔹 A massive reduction in claims submissions from customers ✅ Most importantly, Customers get the ability to prove they shipped the product in perfect condition, every time. Here’s the thing, Our real-time photo/video doc system provides the ability to capture, store, retrieve and share proof instantly - so you can demonstrate 100% every load left your facility in perfect condition. Trusted by NCR, Bosch, P&G, GP, Mattel, FedEx, RB, Post Cereal, GXO & many more CURIOUS TO LEARN MORE https://loadproof.com/features WANT TO SCHEDULE A DEMO https://loadproof.com/apply

Transform Business Coaching and ConsultingExecutive Assistant

Apr. 2020 - Jun. 2022Sugar Land, Texas, United StatesMaintaining appointment schedules and calendars. Planning and scheduling meetings, conferences, and travel. Making travel arrangements including flight and hotel bookings. Maximizing the executive’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls on their behalf. Email management. Creating PowerPoint presentations. Managing expenses. Conducting research on various topics. Providing customer/supplier support. Other executive admin responsibilities as needed.

American Hospital Tbilisi‎‎Executive Assistant

Jan. 2019 - Jan. 2020Manage and maintain CEO’s schedules, plan appointments * Schedule and prepare meetings and video conferences * Take minutes of meetings and dictations, ensure follow ups * Draft emails and edit documents * Assist in the preparation of regularly scheduled reports * Produce and distribute correspondence memos, letters, and forms; Maintain electronic database and printouts * Maintain and update contact lists; Order and maintain stationary stocks and office supplies * Make travel and accommodation arrangements * Answer and distribute incoming/outgoing phone calls, with necessary politeness and speed, to keep the Company image; * Develop and maintain a filing system * Contribute to team effort by accomplishing related results as needed * General ad hoc office duties

Grant Thornton GeorgiaExecutive Assistant

Jan. 2017 - Jan. 2019Tbilisi, Georgia** Provide executive level office support for the CEO, including receiving and sending mail, screening phone calls, delivering messages, coordinating meetings and events. ** Manage the CEO`s calendar, including setting up meetings per the CEO`s request, per agency staff requests, and with external stakeholder; perform screening of office visitors and telephone callers. ** Directly handle, delegate or assist with projects and matters of importance to the CEO,overseeing status tracking and completion of all initiatives initiated by the CEO, or the Executive team. ** Ensure communications from the Executive team are well02coordinated and timely. ** Ensure the CEO is fully prepared for meetings, presentations, and events by anticipating the CEO`s needs for information/materials and speaking engagements. ** Provide personal leadership that encourages employee productivity and responsiveness to the needs of the CEO. ** Conduct follow up on action items, monitor progression, and completion of those items, and keep the CEO informed of progress or completion; ** Taking minutes of meetings;

Embassy of Italy in GeorgiaConsular Assistant

Jan. 2016 - Jan. 2017Tbilisi, GeorgiaAdvising customers on their applications for consular services, the documents they need to provide etc, by phone, email and in person Checking applications and following up with applicants regarding missing documents etc Preparing applications for decision by the deciding officer Maintaining excellent files on all of the above and compiling annual statistics on services & assistance provided Occasionally providing assistance to the Embassy receptionist (answering call/queries from members of the public) Other duties as may be assigned from time to time

Georgian Service GroupCustomer Service Manager

Jan. 2012 - Jan. 2016Tbilisi, GeorgiaProviding customers with necessary information about the product and service Resolve product or service problems by clarifying the customer's complaint; Determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed

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