Myrtle Anne Omanan

International Sales and Customer Support Specialist @Brightgreen

Administrative Specialist🗿 HR

1. Assist the International Sales Business Development Manager with various tasks: - responding to inquiries, - preparing product quotations using Dear Systems, - requesting shipping cost quotations, - providing product availability and stock ETAs, - processing purchase orders, - preparing SLIs and packing lists, and - booking international dispatches 2. Respond to inquiries regarding warranties and returns in a timely manner using Kayako ticketing system; 3. Process warranties and returns request for national sales(within Australia); 4. Process product exchange requests; 5. Book shipping for returns, exchange and faulty items; and, 6. Assist in tracking down and locating missing packages.

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