Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Amazon Web Services (AWS)Technical Program Manager
Jan. 2020 - Dec. 2023SeattleResponsible for complex, cross-org technical programs across S3 business operations (BizOps). Partnering horizontally to provide support across multiple teams. Coordinated with partner teams, managed and reported on all aspects of program/project delivery.
Covestic Inc. Software Program Manager and Engineer
Jan. 2018 - Dec. 2020Redmond WAManaging and administering software and services for Xbox Live by collaborating with Program and Service Managers to engineer and implement solutions that provide new, or support current, features and functionality.
Xtreme Consulting Group, Inc.Operations Software & Service Engineer
Jan. 2014 - Dec. 2018• Administer and maintain Xbox Live services by working with Program and Service Managers to engineer and execute solutions that provide new or maintain current features and functionality. • Engineered and executed PowerShell automation for a major security certificate replacement project.
• Automated interaction with change management service to enforce complex business rules for updating statefull services.
• Created a PowerShell module for common tasks used by the Engineering team.
• Diagrammed services using Visio - increasing understanding and simplifying handoff.
• Engineered solutions to automate incident management tasks using System Center products and PowerShell. • Deployed iterations of XBL services to production environment.
Microsoft (2rb Consulting)Operations Program Manager
Jan. 2011 - Dec. 2014Worked with development teams managing the collaboration, planning and deployment of XBL services through monthly service releases. Reduced time spent propagating SSL certificates from multiple hours to less than a minute.
Xtreme Consulting Group, Inc.Program Manager
Jan. 2010 - Dec. 2011Specializing in organizational capabilities at Microsoft. (See Below)
MicrosoftProgram Manager - Organizational Capability Specialist
Jan. 2008 - Dec. 2009Direct and set strategy for individual technical communities of experts based on organizational priorities – Work with community leadership teams to set scope, create and manage content development, advise on strategy and manage communications. Grow the communities’ impact and influence on product direction, public message, and best practices. Develop and implement program maturity models and process specifications. Leverage models and processes to develop communities through the maturity model. Create community inception system for public consumption.
MicrosoftProgram Manager
Jan. 2002 - Dec. 2008Define program scope and work with stakeholders and customers to set requirements. Lead cross-group meetings, and drive design and development. Manage distribution and operations of new projects to include initial concept, prototype, preproduction, production, quality, resource management, and overall release schedule. Own creation of processes for software and tools releases for “Managed Solutions” to our customers via the internet, guiding workflow, milestone deliverables, resources, tools and release. Coordinate outsourced development, mentor overseas teams to align delivered solutions with established practices. Improve feature request and bug tracking database, mapping workflow, accelerating time to resolution and improving communication, data and statistics. Own management of environmental impact solution to include relationships with 3rd party vendors, drive power management system planning, engineering, testing, and implementation models.
The Boeing CompanyNetwork Analyst & Lead Technician - Phantom Works R&D Lab
Jan. 2001 - Dec. 2002Managed Infrastructure and activities of the networking lab including Windows Servers, Cisco and Juniper Networks hardware, satellite and other emulators. Owned Mobile Ad-Hoc Networking (MANET) research and demonstration. Produce demonstration of all current research technologies within the lab. Directed technology exposition contributors. Co-Created Internet2 based private network for research collaboration with 3rd parties also connected to the internet2
Boys & Girls Clubs of King CountySite Director
Jan. 1998 - Dec. 1999Direct staff of 5 counselors to create and facilitate activities for the clients. Manage relationships with licensing agencies to enrich program quality Worked with school and social services to support low income families and at risk youth Progressed billing and attendance tracking from paper to electronic system
Intch is a Professional Networking App for the Future of WorkSee more people like Steve on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
489368 people
24
Data Scientist Intern @ Newell Brands
16
Program Manager @ DISH Network
18
Senior Software Engineer @ EarnIn
134936 people
15
Data Analyst
24
Looking to transition into Tech./. Former sales Representative and have very good Communication skilss @ @NikeStore
42
Senior Mining Engineer @ Riot blockchain