Ani Sargsyan - COO, SoftConstruct

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Work Background

SoftConstructChief Operating Officer

Sep. 2021VBET is an award-winning sports betting and gaming operator with 20 years of experience in the industry. Our mission is to give our customers the best betting and gaming experience in a safe and secure environment. We are proud to serve players from 12 countries worldwide. Role Responsibilities: -Directing the strategic operations of Vbet, overseeing day-to-day activities, and ensuring alignment with organizational goals. -Implementing innovative operational strategies to drive efficiency, and enhance customer experience. -Leading cross-functional teams in the development and execution of operational plans, contributing to the company's position as a market leader in the dynamic and competitive gambling and betting industry. -Managing key stakeholder relationships, both internally and externally, to foster collaboration and drive mutually beneficial partnerships for sustained business growth. -Proactively identifying and mitigating operational risks, ensuring the resilience and adaptability of Vbet's operations in response to market dynamics and regulatory changes. -Spearheading stress management initiatives within the operational framework, fostering a resilient and high-performance culture. -Implementing people-centric strategies in collaboration with the People Operations team to enhance employee engagement, satisfaction, and overall well-being. -Leading initiatives focused on professional development and skill enhancement, ensuring that the operational teams are equipped for success in a rapidly evolving industry. -Championing diversity and inclusion efforts within the operational structure, creating an environment that values and celebrates individual differences. -Collaborating with the People Operations team to design and implement effective talent acquisition, retention, and succession planning strategies within the operational domain.

SoftConstructDeputy Executive Director

Feb. 2019 - Sep. 2021

SoftConstructHead Of Key Projects

Nov. 2018 - Feb. 2019

DigitainProject Manager

Jan. 2017 - Oct. 2018

Joomag, Inc.QA Engineer

Sep. 2015 - Dec. 2016Joomag is a leader in the Digital Publishing industry with over 400,000 publishers onboard including The Huffington Post, Google, IBM, Dillard’s and many others. We aim to transform the way these publishers create, distribute, track and monetize their digitally interactive content. Joomag has a work environment in which employees are constantly engaged and committed to business success having opportunities to develop and grow professionally and personally. We’re on a mission to change the Digital Publishing landscape and welcome any and all extraordinary people to join us on our journey. Main responsibilities include - Perform manual test on web application, iOS and Android mobile applications - Testing full product suite's, identifying problems & resolving them with the development team - Manage bug lifecycle (reporting, tracking, escalation, verification) - Liaise with developers and programmers to swiftly resolve faults - Monitor the testing process and identifying and logging test failures