Mount Sinai Medical Center Miami BeachPatient Access Systems Manager
Jan. 2015 - Dec. 2017United States• Led and managed the Patient Access Systems team through a successful Epic Revenue Cycle implementation for a 750 - bed facility. • Responsible for systems in the following areas: All hospital Patient Access departments, Case Management, Environmental Services, Patient Transport, Bed Control and Patient Movement.
• Managed the Appointment and Registration conversion project for the Epic Revenue Cycle implementation.
Leon Medical CentersApplication Coordinator Lead
Jan. 2010 - Dec. 2015United States• Led the Cadence and Prelude team through a successful enterprise level Epic implementation across seven ambulatory health centers and nine ancillary facilities, including a large volume multi-site pharmacy operation (~17,000 prescriptions/day). • Responsible for leading the analysis, validation, design, build, testing and implementation of the Cadence, Prelude, Referral, and CRM modules.
• Led engagement with stakeholders via current state reviews, workflow design and validation sessions as well as recurring user huddles.
• Managed the integration of Epic with external transportation system for a large transportation fleet (225 buses/3,000 trips daily).
SagePilot Project Lead
Jan. 2007 - Dec. 2009United States• Responsible for enterprise level pilot implementations. • Managed the Quality Controlled release period of various projects.
• Worked with different divisions of the organization to ensure the quality of the product while in the pilot phase.
• Responsible for creating functional requirement and design documents for multiple product lines.
Health Choice NetworkImplementation Specialist II
Jan. 2005 - Dec. 2007United States• Responsible for the implementation of the practice and clinical management system for member Community Health Centers.
• Provided on site or web based training for providers and other clinical support staff.
• Accountable for the coordination and implementation of add-on modules at existing centers including system setup, end-user training, system setup review and go-live support.
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