ElectroluxSenior Trade Marketing Manager
Jul. 2015 - Apr. 2021Miami, Florida• Management of 38 countries (CA, Caribbean, and Mexico) and team restructuring with over 150 people.
• Responsible for Trade Marketing, Training, BI, Communication (ON/OFF) and co-responsible for the Marketing plan. • Leadership with different functional areas to reach the go to market.
• Management of own and outsourced people, bringing as result the NPS 61 score for NoLa, the highest score of Mystery Shopper Latam, the average is NPS 51 score.
• Regional communication alignment with more than 80 “kitchen” displays, uniforms, POS material, outdoor, bus door, magazine, social media, and website (e-commerce).
• Actions on the clients' digital platforms, generating engagement on the social media, increasing leads, and using SEO to promote promotional products; participation on the e-commerce development of the NoLa region, being part of the board and being responsible for the content, images, and products definition.
• Video Creation: Product knowledge, Institutional videos for YouTube, Instagram, Facebook, WhatsApp, and Point of Sale.
• Training APP developed in English and Spanish to support promoters anytime and anywhere.
• Budget management, wide analytical view of market share (GFK), sales (in/out), inventory and ROI.
• Excellent relationship with customers, gaining physical spaces on the stores, social media, and website.
• Route focused on profitability; merchandising route in the countryside with 38% growth in average sell out.
• Strong performance on the “consumer experience” developing an environment on the store to create affective memories, partnership with Procter & Gamble. Sales growth was 82% vs. last year.
• Implementation and management of the POS information platform, in addition to the GFK analysis.