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Work Background
WiproProgram Manager
Jun. 2021Pittsburgh, Pennsylvania, United StatesManaged level 2 application and systems support with a Team of over 80 staff . providing field operations users with 24×7 Assistance for their critical business applications and systems to keep their operations running
WiproProgram Manager
Jun. 2021Pittsburgh, Pennsylvania, United States
WiproProject Manager
May. 2019 - Oct. 2021Greater Pittsburgh AreaField Applications Systems Support
Wipro LimitedSenior Consultant Team Lead
Mar. 2013 - Mar. 2019Moon Township, PAMobile Device Application development and Support
RHIContract Technician
Feb. 2013 - Feb. 2013Moon Township
Tech SystemsTechnical Support Consultant
Apr. 2012 - Jan. 2013Moon Township contractor consultant mobile device application support
Textro. ServicesComptroller
Feb. 2006 - Jun. 2012Homestead PAAccounting and Technical information Systems
Accredo HealthRemote IT Support Technician
Apr. 1998 - Mar. 2003warendale PADiagnosed and repaired IT issues
Business Computer Answers IncService Manager
Oct. 1996 - Apr. 1998Pittsburgh, Pennsylvania, United StatesManaged Technology Support Team managed sales, training, customer relations and support activities business was primarily accounting and ERP software but also included telephony and document management
people's choice software & Safeguard Systems Support Specialist
Jul. 1995 - Oct. 1996Bridgeville, Pennsylvania, United Statessupported software users and created algorithms for payroll tax usage
Arlington County SchoolsTreasurer
May. 1987 - Jun. 1989Arlington, Virginia, United States• Managed financial reporting for adult education programs, including Bilingual Vocational Training, under the Job Training Partnership Act.
• Developed databases, spreadsheets, and computerized forms to streamline reporting processes.
• Pioneered computer-generated reports for adult placement and training in Virginia.
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