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Work Background
Program Manager
WiproProgram Manager
Jun. 2021Pittsburgh, Pennsylvania, United StatesManaged level 2 application and systems support with a Team of over 80 staff . providing field operations users with 24×7 Assistance for their critical business applications and systems to keep their operations running
Program Manager
WiproProgram Manager
Jun. 2021Pittsburgh, Pennsylvania, United States
Project Manager
WiproProject Manager
May. 2019 - Oct. 2021Greater Pittsburgh AreaField Applications Systems Support
Senior Consultant Team Lead
Wipro LimitedSenior Consultant Team Lead
Mar. 2013 - Mar. 2019Moon Township, PAMobile Device Application development and Support
Contract Technician
RHIContract Technician
Feb. 2013 - Feb. 2013Moon Township
Technical Support Consultant
Tech SystemsTechnical Support Consultant
Apr. 2012 - Jan. 2013Moon Township contractor consultant mobile device application support
Comptroller
Textro. ServicesComptroller
Feb. 2006 - Jun. 2012Homestead PAAccounting and Technical information Systems
Remote IT Support Technician
Accredo HealthRemote IT Support Technician
Apr. 1998 - Mar. 2003warendale PADiagnosed and repaired IT issues
Service Manager
Business Computer Answers IncService Manager
Oct. 1996 - Apr. 1998Pittsburgh, Pennsylvania, United StatesManaged Technology Support Team managed sales, training, customer relations and support activities business was primarily accounting and ERP software but also included telephony and document management
Support Specialist
people's choice software & Safeguard Systems Support Specialist
Jul. 1995 - Oct. 1996Bridgeville, Pennsylvania, United Statessupported software users and created algorithms for payroll tax usage
Treasurer
Arlington County SchoolsTreasurer
May. 1987 - Jun. 1989Arlington, Virginia, United States• Managed financial reporting for adult education programs, including Bilingual Vocational Training, under the Job Training Partnership Act. • Developed databases, spreadsheets, and computerized forms to streamline reporting processes. • Pioneered computer-generated reports for adult placement and training in Virginia.
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