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Work Background
HSBCOrganisational Change Lead, Data, APAC
Aug. 2022 - Dec. 2023Barcelona, Catalonia, SpainLeading change across 19 markets, engaging with leaders and their teams. I worked across Data, AI, L&D, Events, Comms, Culture. - Led data-driven change initiatives across 19 Asia Pacific markets impacting 130k+ employees.
- Directed marketing, communications, and event execution.
- Established and executed ground-up culture-building strategies aimed at fostering inclusivity and collaboration.
Plaza Premium GroupGlobal Culture & Collaboration - Senior Consultant
Mar. 2021 - Aug. 2022Hong Kong SARI worked with leadership to grow and shift the global organization's culture and collaborative practices. With colleagues across the world in operations and offices, all were my stakeholders, all were my customers. My role shifted the needle of change and oversees:
- Defining, strategizing roadmapping global culture growth & goals
- ESG planning and execution: holistic view of CSR and DEI
- L&D, HR and Marketing partnerships to communicate and drive learning and behavioral change
- Building a global network of champions for partnering execution
Savannah College of Art and DesignCommunications Coach
Dec. 2019 - Apr. 2020Hong KongFormerly part of an esteemed international art & design university, the Hong Kong branch, which ceased operations in spring 2020, played a pivotal role in nurturing creative talent. In my capacity, I focused on elevating student communication to enhance their career development journey: - Provided private and group coaching sessions for a diverse student body of over 600 individuals and a faculty/staff team exceeding 100 members.
- Organized and conducted weekly workshops catering to groups of up to 30 participants, fostering collaborative learning environments.
- Personally coached an average of 4 individuals per day, tailoring guidance to their specific needs and goals.
- Adapted seamlessly to both in-person and virtual coaching formats, ensuring uninterrupted educational support. My tenure at the university reflects a commitment to empowering students and fostering their professional growth through effective communication strategies.
The Lane Crawford Joyce GroupGroup Collaboration & Workplace Evolution Manager
Apr. 2018 - May. 2019Hong KongThis role was Group collaboration & workplace evolution, consulting to 5 internal companies. Managing team running the Group's on and offline collaboration. Supporting corporate strategy and agility through innovation, process and tools. Future of Work strategy and implementation, spanning: tech (hardware & digital), collaborative office design, sustainability. - Lead team identifying business pain points and re-architecting processes.
- Leading implementation of market trend research and analysis, focus on emerging concepts: AI, IoT, Big Data, AR/VR, Bitcoin, Blockchain etc.
The Lane Crawford Joyce GroupGroup Collaboration Manager - Internal Consultant
Sep. 2015 - Apr. 2018Hong KongUsing collaboration and communication to bring together teams and enable efficiency. - Helped CxOs get value from the 0365 technology investment, driving productivity.
- Strategised with senior leaders to define digital business goals - identify and fix business pain points.
Royal Bank of ScotlandCollaboration Consultant
Feb. 2012 - Aug. 2014Edinburgh, United KingdomI worked in the Collaboration Team in IT Services, facing out to the global audience of internal clients. This was a people change and adoption role. It included stakeholder management, staying constantly apprised of industry and technology innovations, showcasing products and managing trainings. - Managed full client relationship lifecycle: internal pitching & sales of online technology platform, tool training, and handover. - Core team engaging 250,000+ users.
Creative ScotlandPMO - Community Artist Investments
Apr. 2011 - Dec. 2011Client management in a government body facilitating funding for the arts and artists throughout Scotland.
TBC ImprovFounder, Consultant, Training Lead
Nov. 2009Barcelona, Hong Kong, EdinburghTBC Improv specializes in improv training and performances, using this dynamic approach to drive collaboration and organizational change. As a premier improv company with locations in Scotland, Hong Kong, and Barcelona, we offer effective strategies for fostering shared understanding and transforming processes. In my role, I: - Design and deliver tailored training for groups of 4-200 individuals
- Develop and execute value-based strategies
- Facilitate collaborative process transformations to enhance efficiency and innovation. TBC Improv's proven expertise and commitment to excellence make us the preferred partner for organizations seeking impactful training solutions.
MITAdministrator & Team co-head
Jun. 2007 - Aug. 2009Boston, Massachusetts, United States
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