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Work Background
Learning Design/Facilitation/WriterWriting Sabbatical
Nov. 2023Prague, CzechiaOn a writing sabbatical to work on a nonfiction project titled "Driving Culture at Scale: What I Learned as a Leadership Scientist at Amazon." Over the years, I've had the privilege of working within some truly iconic organizational cultures, including Genentech, Kaiser Permanente, Southwest Airlines, Amazon, and Novartis. The wisdom I gained at Amazon, about how to drive a culture that drives performance (the company's workforce expanded from 400,000 to 700,000 employees during my tenure, is something I’ve wanted to share for some time. I'm excited to finally bring this project to life and to provide invaluable lessons on culture at scale. If any of my former colleagues are interested in sharing their stories, please reach out to me on LinkedIn.
NovartisProject Lead, Team Effectiveness and Inclusive Leadership
May. 2023 - Oct. 2023Prague, Czechia• Project manager for product design, process mapping and communications for refresh of team effectiveness program to support high-performing teams.
• Applied agile practices to launch a vetted external team coaching pool enhancing cost efficiency and selection.
NovartisLearner Engagement Leader
Jan. 2022 - May. 2023Prague, Czechia• Managed budget and led matrixed team to develop global learner engagement program linking global talent and learning strategies.
• Operationalized and automated #CuriousTogether, a global learning program, moving from a single month event to a continuous calendar of virtual/online learning events and campaigns, with internal and external speakers, reaching 30,000+ employees in 97+ countries, with measured outcomes, collaborating with global initiative owners, including employee wellbeing, digital transformation, inclusion, equity and diversity, and talent development.
• Redesigned subscriber newsletter, increasing click rates for engagement by 300% from Q1 to Q2 2022 using compelling written content, contributing to a 30% to 50% higher event participation rate.
• Product owner for a “Virtual Career Center”– leading design and delivery to a global audience within one month of business case approval, in collaboration with talent acquisition and talent development. The product, built on Edcast learning platform, supported the needs of employees completing internal and external job searches because of company restructuring. • Led design and development of learning experiences using design thinking approach. Led design of “Creative Collaboration,” a social learning experience integrating self-directed learning on EdCast learning platform with social learning in Microsoft Teams and Yammer communities. Tested by 400+ opt-in learners.
• Facilitated design thinking sessions and leadership meetings.
NovartisLearning Experience Developer
Jan. 2020 - Feb. 2022Prague, The Capital, Czech Republic• Collaborated on developing learning solutions for enterprise-wide critical capabilities based on strategic priorities with measured outcomes.
• Learning partner for global initiatives on Hybrid Ways of Work (managing virtual teams and meeting effectiveness) and Global Onboarding.
• Project Manager for in-house research in partnership with Amy Edmondson at Harvard Business School on using augmented reality to practice giving feedback to increase psychological safety.
AmazonLeadership Scientist
Mar. 2017 - Dec. 2019Prague, The Capital, Czech Republic• Designed and facilitated workshops on GROW coaching model, Situational Leadership and Amazon Leadership Principles to employees and managers of 10,000+ customer facing business unit, with measured learning outcomes.
• Managed stakeholder relationships for Europe. • Designed Navigator, a global manager onboarding program, improving new manager satisfaction by 5% and time to proficiency by two months.
• Addressed operational limitations on employee time for development by designing a career development program, built on a SharePoint site, integrated into team meetings, increasing employee satisfaction with career development at the pilot site.
The Global Mobile Worker ProjectBlogger
Jul. 2013 - Jan. 2019The Future of Work This blog covers the evolving world of Digital Nomads and the technology that enables them. The blog explores the intersection of technology and culture that makes it possible to create truly global citizens.
AmazonTraining & Quality Specialist, Amazon Connections
Apr. 2016 - Mar. 2017Prague, The Capital, Czech RepublicLed training and quality program for European team members who collected qualitative information from employees as part of real-time employee feedback effort. Responsible for global monthly reporting on quality metrics.
ARTSTAQ LTDDirector, Standardization & Strategic Partnerships
Sep. 2014 - Aug. 2015Prague, The Capital, Czech RepublicSecond team member for innovative startup in the art and finance market. • Provided research and analysis on competition, market strategy and operational innovations. • Selected and set up project management apps.
• Provided English copy writing and editing.
• Identified potential strategic partners. • Participated in brand strategy and developed company profiles for external audiences.
Bay Area Inclusion Roundtable (formerly Diversity & Inclusion Roundtable 2.0)Co-Founder
Mar. 2009 - May. 2015San Francisco Bay AreaAn innovative strategy to empower change. Each Roundtable creates a safe space where corporate leaders can learn from each other, develop collaborations and provide thought leadership on emerging global inclusion strategies. Each Roundtable is facilitated and structured to allow informal discussions of the issues that we address in our workplaces, with takeaways summarized and shared with participants after the session. This is a free forum that is sustained through hosted sessions by companies by invitation only to Leaders who are held accountable for Inclusion efforts. Roundtables events are not limited to Talent or Inclusion leaders, and operational leaders who are interested in being a part of the change in their organizations are encouraged to attend. Diversity Council leaders and employee resource or affinity group leaders and executive sponsors are also encouraged to attend.
GenderAlliesCo-Founder and Managing Partner
Mar. 2013 - Sep. 2014GlobalGenderAllies stood for women and men in full partnership in organizations and in our communities. We developed resources for companies to profit from more gender inclusive cultures. Specifically, we developed programs to engage men in gender partnership. When women leaders shift beliefs and behaviors that have historically held them back and male leaders engage in and embrace inclusion as a cornerstone of their leadership the endgame
is a collaborative culture that creates success.
InclusionINCAdjunct Executive Consultant
Nov. 2012 - Jun. 2013San Francisco Bay AreaSupported the development of The Global InclusionSCORECARD™ and the launch of Impact4Health™ The Global InclusionSCORECARD™ utilized data collected from employee feedback from over 20 countries.
The Proper AngleFounder
Jan. 2009 - Feb. 2013San Francisco Bay AreaProvided project based support for Diversity and Inclusion teams at companies. Applied expertise in gender and LGBT issues. Provided coaching for senior executives and law firm partners and their mentees in inclusive relationships. Industry expertise in law, healthcare, bio pharma and web social-networking. Certified as a woman and minority owned business and member of the LGBT community.
GenentechSenior Diversity Consultant (Contract Role)
Mar. 2011 - Oct. 2011(Contract Role)Led diversity and inclusion strategic planning and delivery for the commercial business unit. Successfully reframed relationships with talent sources to provide multiple strategic advantages to the organization. Managed participation in three professional conferences.
Presentation to the Executive Team, which included the CEO, led to a significant budget allocation for first business unit diversity committee tasked to lead major change initiative. Established effective quarterly diversity component of talent scorecard used by senior leadership of client group. Worked with larger cross-functional team to implement and communicate strategies for enterprise-wide global initiatives around gender, mentorship, global leadership, and unconscious bias. Designed implementation and communication strategies for key global initiatives around gender, mentorship to sponsorship, career/work flexibility and unconscious bias. Partnered with training organizations to embed diversity and inclusion principles in talent and leadership development programs, and consulted with employee resource groups.
Co-led design and production of new diversity brochure for external audiences.
Taproot FoundationProject Manager
Jan. 2009 - Dec. 2011San Francisco Bay AreaWorked on two strategic planning projects for local Bay Area non-profits as Project Manager for Taproot Teams.
UC Extension,Santa Cruz - Silicon ValleyFaculty, Management Institute of Leadership Excellence (MILE)
Feb. 2009 - Nov. 2010Presenting session on Corporate Governance and Ethics
Wilson, Sonsini, Goodrich & RosatiAssociate
Jun. 2006 - Aug. 2008Specialized in corporate and securities law for life sciences, clean and renewable technology and social networking web companies. Served as a mentor for the California Clean Tech Open. Formation advice and transactional expertise for over twenty early stage companies, including entity choice, incentive compensation plans and corporate governance. Advised technology companies on the acquisition, development, and commercialization of technology, including negotiating or reviewing licenses, joint development, sponsored research, consulting and advisory board agreements. Participated on merger and acquisition teams; managed international due diligence efforts, prepared transactional documents and assisted with SEC filings. Completed numerous venture financings, from convertible bridge financings to later stage preferred stock financings, and private investment in public equity (PIPE) transactions, for privately-held companies and venture capital funds.
Independent ConsultantPrincipal
Jan. 2001 - Jun. 2006Strategist and trainer with expertise in health disparities and cultural competence in the delivery of healthcare. Designed training programs for pharmaceutical sales teams, health care organizations and lawyers.
Caretouch, Inc.V.P., Strategic Partnerships
Apr. 2000 - Nov. 2000Part of team that launched the start-up. Lead strategic partnerships and legal services for ehealth company through product launch. Also served as VP, Operations from May to September 2000. Established and managed company operations, from HR infrastructure to vendor relationships and facility management; recruited 25+ employees in five months, with competitive benefit structure and tightly managed costs. Helped design the company brand, frame customer and partnership strategy, evaluated partnership opportunities and negotiated deal terms with major web portals, content and service providers. Strong business case led to angel funding by technology partner.
Kaiser PermanenteSenior Consultant, National Diversity
Apr. 1997 - Apr. 2000Helped newly appointed VP design and build a leading edge national diversity program that used data to align the delivery of care to diverse populations, marketing to new market segments, and matching the workforce to meet the needs of an increasingly diverse customer base. Developed strategic market plans that integrated the cultural demographics of each market. Team planned and executed nationally recognized annual conferences. Designed and delivered interactive inclusion training program for senior executives, managers, and clinicians. Executive Editor and content contributor to a series of Handbooks on Healthcare for African Americans, Latinos, Asians and Pacific Islanders, and the first ever healthcare handbook for the LGBT community.
Kaiser PermanenteStrategy Consultant, KP Consulting
Nov. 1994 - Apr. 1997As a member of an executive level strategy unit lead or co-lead projects for senior leaders, including financial modeling, competitive market assessments, qualitative and quantitative analysis, and process improvement strategies. Mananged consultant recruiting.
Kaiser PermanenteLegal Counsel
Sep. 1990 - Dec. 1994Counseled companies on various matters relating to Medicare regulation, hospital and laboratory licensing issues, hospital accreditation, hospital staff credentialing, bio-ethics, and employer/government contracting.
WEISSBURG AND ARONSONAssociate
Dec. 1988 - Sep. 1990San Francisco Bay AreaAdvised on healthcare regulations, hospital/physician joint ventures and limited partnerships, hospital acquisitions, and healthcare reimbursement issues.
Morgan Miller BlairAssociate
Jul. 1985 - Nov. 1988Oakland, California, United StatesAdvised companies on incorporation, corporate compliance and general business transactions, and limited partnerships.
Pillsbury Winthrop Shaw Pittman LLPAssociate
Oct. 1981 - Jul. 1985San Francisco Bay AreaAdvised companies on incorporation, corporate compliance and general business transactions, and general securities work, including underwriter side IPO’s. Two years of antitrust and complex litigation experience.
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