Kiel Diller

Senior Software Engineer @DriveTime

Backend DeveloperFrontend Developer✔️ ITWeb Developer

DriveTime is a leading company in the used car industry and finance sector, providing unique car buying experiences to customers across the United States. As a Senior Software Engineer at DriveTime, I design, develop, and implement software solutions to enhance business operations and customer experiences. My expertise in various programming languages and software development methodologies has enabled me to support the company's digital transformation initiatives. My current focus is on creating innovative, user-friendly applications and systems that streamline processes, improve efficiency, and meet the evolving needs of the business and its customers.

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Work Background

DriveTimeSenior Software Engineer

Jan. 2024

MindbodySenior Software Engineer

Jul. 2023 - Jan. 2024As a backend software engineer I focused on improving the APIs at the center of the Mindbody system. I acted as a senior engineer on a small team focused on improving the overall health, performance, and functionality of the APIs we owned. My role includes day-to-day duties like: - Adding new endpoints and functionality to APIs to support new product features by collaborating across teams and working with product owners. - Participated in learning and promoting Domain-Driven-Design concepts to develop a rich domain model within the API's we owned and encapsulate domain logic. - Participating in an agile and collaborative team leveraging sprints, retros, planning, and other ceremonies. - As a senior engineer, I mentored less experienced engineers. - Provided thorough and thoughtful code reviews suggesting changes to follow known patterns and practices, to follow DDD concepts, and to simplify code for readability and reduced complexity.

OrumSenior Software Engineer

Jan. 2023 - Jun. 2023

AtomicSenior Software Engineer

Nov. 2021 - Oct. 2022RemoteWrote automation code to facilitate direct deposit switching by reverse engineering and leveraging APIs and utilizing web automation tools, like Puppeteer. Leveraged LaunchDarkly for feature management and A/B testing of iterative changes to automation code that allowed making data-driven decisions based on performance. Owned multiple user-facing features end-to-end including font end implementation, API and service updates, testing, and release. Based on tracking data, these features successfully increased conversion and improved user experience. Worked within a cross-functional team including product owners, designers, customer service, and more. Worked in an agile environment utilizing the scrum methodology and participated in standup meetings and sprint planning. Mentored junior developers, participated in pair programming, and performed code reviews of my peers focusing on clean, readable, and optimized code. Embraced Atomic's mission to build products that serve the financially vulnerable and to help shape the future of fintech and financial services.

Marathon Petroleum CorporationSenior Software Engineer

May. 2015 - Nov. 2021Findlay, OHSubject matter expert (SME) and lead developer on a team charged with creating an asphalt terminal automation system. Participated in and lead database design and system requirements discussions. Worked cross-functionally with electrical engineering, asphalt business and product owners, as well as other development teams who owned other systems. Architected, implemented, and released the automation system to 23 asphalt locations. Implemented an automated deployment process using OctopusDeploy that saved hours of work for every deployment. Developed back-end services to enable communication between the automation system, scales, keypads and other hardware. Worked heavily with engineering to develop a service to manage the state of industrial HMI screens to allow drivers to make selections and load products. This service leveraged middleware to exchange data between HMI's and the PLC collecting information and providing permissives to allow product flow. Mentored junior developers and new team members to onboard them to the team and project. Worked closely with product owners to manage backlogs, create sprints, and plan future releases. Assisted in making decisions on the priority and value of new features. Provided 24/7 support of the system in an on-call schedule. Maintained a close relationship and open line of communication with many end-users and discussed user experience, bugs, feature requests, and overall satisfaction with the solution.

Wow Video ToursSoftware Engineer

Jun. 2012 - Jun. 2021Lima, Ohio, United StatesArchitected a web-based application to allow the scheduling and managing of appointments. Architected and maintained a database schema to capture all pertinent appointment data as well as drive a custom order screen. Built a custom order page system to allow customized product offerings, pricing, add-ons, descriptions, and more to customers based on the agreements they made. Worked closely with the business and lead them through multiple iterations of this system as the business grew and their needs shifted. Participated in organizing current and future work using a kanban board. Implemented mapping API integration and smart suggestions into a scheduling engine to suggest appointments within a geographical range to help optimize driving to appointments. Prepared the next iteration of the system to be a saas model and allow the business to create a new revenue stream by adding new tenants and scaling up.

The SMS GroupSoftware Engineer

Jun. 2012 - Jul. 2015Sidney, OHWorked as a client-facing software engineer tasked with designing, documenting, building, testing, and releasing client projects within time and budget constraints. Worked directly with clients to discuss requested work, gather scope, and ensure customer satisfaction with the delivered product. Created a native android app using Xamarin and .NET and released it into Google Play. Provided friendly customer service and clear communication during all phases of the SDLC including ongoing maintenance. Lead an internal knowledge-sharing session explaining how to leverage Entity Framework as an ORM.

Pukka HeadwearSoftware Engineer

Nov. 2010 - Jun. 2012Findlay, OHWorked with an agile team following scrum practices to build an internal order and customer management system. Participated in system design discussions to discuss system architecture, technology, data flow, and user experience. Maintained a WCF data service that fed multiple applications including the order management application. Assisted in creating an interactive product customizer with logo upload capabilities. Worked cross-functionally with designers and leadership to refresh the public-facing website using a content management system and building custom modules where needed.

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