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Work Background
AmdocsTesting Expert
Oct. 2018Montenegro1. Developing and Implementing QA Processes: designed and established quality assurance protocols, guidelines, and procedures. This included setting up testing environments and creating detailed test plans and cases. Collecting and analyzing system behavioral results in order to provide recommendations for issue resolution as well as for system optimization. 2. Testing and Validation: conducted various types of testing, such as functional, performance, regression, and user acceptance testing, to identify any defects or issues. Ensured that the product or system functions as intended and meets all requirements. 3. Bug Tracking and Reporting: When issues or defects are found, documented them in a bug tracking system. Worked closely with developers or engineers to communicate issues, monitor their resolution, and verify that fixes are implemented correctly. 4. Continuous Improvement: Analyzed testing results and quality metrics to identify areas for improvement. Provided regular feedback to development teams to enhance the product's quality and ensure that best practices are followed. 5. Compliance and Standards Adherence: Ensured that products or services comply with industry standards, regulations, and internal policies. 6. Risk Management: Assessed potential risks related to quality and helped to mitigate these risks by prioritizing testing efforts and focusing on critical areas that could impact the overall user experience or safety. 7. Documentation and Training: Created and maintained detailed documentation of testing processes, results, and quality standards. Acting as a mentor for new team members, leverage knowledge across test implementations and projects, and defining best use/ reuse of testing tools and best practices. 8. Collaboration: Worked closely with developers, project managers, and other stakeholders to understand requirements, provide feedback, and ensure that quality is integrated into every stage of the development process.
AmdocsSenior Testing Engineer
Jan. 2014 - Oct. 2018Montenegro1. Understanding Requirements: reviewing and analyzing the requirements and specifications of the product. 2. Test Case Design: created detailed TCs and SCNs based on requirements, which outline how different features and functions should be tested. 3. Manual Testing: executed test cases, simulating user behavior to ensure that the software works as expected. This included testing individual components (unit testing) as well as the entire system (system testing). 4. Defect Detection: During testing, identified bugs, glitches, or any unexpected behavior in the software. 5. Bug Reporting: documented issues in a bug tracking system, providing detailed descriptions, steps to reproduce the issue, and severity levels. 6. Feedback Loop: worked closely with developers to communicate the issues found during testing, providing them with insights and helping them understand the defects. 7. Agile Participation: participated in daily stand-ups, sprint planning, and other meetings to stay aligned with the development team and ensure that quality is integrated throughout the development process. 8. Regression Testing: Re-testing: After fixes or new features are added, performed regression testing to ensure that the changes haven’t negatively affected other parts of the software. 9. Assessing Performance: conducted performance testing to evaluate how the software performs under various conditions. 10. Test Documentation: documented testing processes, including the test cases, test results, and any defects found. 11. User Manuals and Guides: contributed to user documentation, ensuring that it accurately reflects the product's behavior. 12. Process Enhancement: looked for ways to improve the testing process, whether through better tools, improved test case design, or more efficient testing methodologies. 13. Feedback Integration: gathered feedback from users, developers, and other stakeholders to refine and improve the quality assurance process continuously.
Olympia ElectronicsEngineer of Electronics
Apr. 2013 - May. 2013GreeceAs an Engineer intern of Electronics at Olympia Electronics in Greece, I gone thru educational courses on cutting-edge technologies for fire detection systems, burglar alarms, and smart lighting installations.
Erste banka Crna GoraIntern at IT sector, development and application department
Jan. 2013 - Oct. 2013Podgorica, MontenegroIn the IT sector at Erste banka Crna Gora, I worked as an intern in the development and application department. My role involved software development and system engineering, where I monitored system behavior and promptly resolved any issues to ensure optimal performance.
University of MontenegroSenior Researcher
Sep. 2011 - Dec. 2021University of Montenegro, Faculty for Electrical EngineeringIn my role as a Senior Researcher at the Faculty of Electrical Engineering and MANT (Montenegrin Association for New Technologies), I specialized and researched on air pollutant dispersion software. I have contributed to various projects for the Government of Montenegro, Ministry of Health and Defense, focusing on medical and applied electronics. My expertise in programming and testing has led to the publication of international works in mathematical models and software development.
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