Amanda Cooper

IT Project Manager @Insight Global

👍 Sales & BizDev🔥 Startup FounderBusiness Owner

I am a seasoned IT Project Manager currently serving at Insight Global, a leading technology staffing and services company. I bring to the table a wealth of experience in managing complex IT projects, demonstrating expertise in areas such as software development, system integration, and network security. I started my professional journey as a Financial Analyst, gradually progressing through roles of increasing responsibility before stepping into project management. Throughout my career, I have been lauded for my excellent problem-solving skills, technical proficiency, and ability to lead cross-functional teams. I hold a Masters degree in Project Management and has acquired several industry-recognized certifications such as the Project Management Professional (PMP) and the Certified Scrum Master certificate (CSM). I am committed to keeping abreast of the latest industry trends and technologies, which has been instrumental in my successful project delivery professionally. My dedication to achieving project objectives within strict timelines and budgets has made me a valuable asset to the company. In my free time, I enjoy reading , ‘up-skilling’ and contributing to open-source projects. I also mentor young professionals aspiring to build a career

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Work Background

City of Huntsville, ALSoftware Implementation Project Manager

Mar. 2023 - Aug. 2023Huntsville, Alabama, United States•Orchestrated comprehensive planning, negotiations, and logistical support to facilitate the seamless acquisition and integration of the GovOS tax revenue software. •Delivered continuous support services to ensure the long-term success and sustainability of the project. •Collaborated with a diverse range of stakeholders to strategize, schedule, and execute project activities while proactively mitigating potential risks across various operational functions. •Conducted audit on requisitions to support accurate project planning, technical management, financial objectives, and program progress for short- and long-term planning. •Leveraged Microsoft 365 tools to generate and distribute regular project status reports to key stakeholders. •Ensured the synchronization of activities and progress for the GovOS tax revenue software. •Established and maintained clear specifications with product vendors, outlining financial responsibility in the event of unsuccessful software implementation. •Managed contract administration services, diligently evaluating software proposals to ensure compliance with relevant city and state regulations. •Applied Agile methodologies to manage project delivery, ensuring strict adherence to project scope, timelines, and budgets. •Conducted in-depth research into cutting-edge systems technologies, evaluating vendor offerings for program enhancement and security fortification to enhance capabilities. •Championed a client-centric approach, fostering strong partnerships with clients and stakeholders to deliver exceptional customer service. •Demonstrated effective oral communication, conveying intricate technical details through compelling presentations.

Dynamic CampusIT Project Manager

Sep. 2021 - Sep. 2022•Managed the implementation of project activities encompassing onboarding, strategic planning, meticulous documentation, and comprehensive end-user training. •Led Lourdes University’s website redesign project, including the student portal and enrollment app, overseeing critical activities such as data migration and user experience (UX) design. •Employed industry-standard coding languages for higher education websites: HTML, CSS, JavaScript, and content management system (CMS) integration. •Maintained robust and transparent communication channels with diverse departments, ensuring effective scope management and optimal resource allocation. •Directed implementation of the Slate Higher Ed CRM software, revolutionizing student recruitment processes, amplifying engagement with prospective students, and empowering data-driven decision-making for enhanced enrollment outcomes. •Collaborated with executive leadership to continuously define project scopes, objectives, and deliverables as well as identify opportunities for process improvement, and to regularly deliver project status reports. •Established and maintained a project documentation repository using Microsoft SharePoint, ensuring best practices for shared sites and folders. •Supervised a Cyber Incident Response project, successfully rebuilding core operating systems and establishing an action plan to proactively address similar threats. •Utilized Microsoft Excel, Note, and Teams to develop project plans and monitor project progress, manage changes, and resolve issues as they arise. •Oversaw the seamless upgrade of the Jenzabar ERP software, optimizing operational efficiency, enhancing data management capabilities, and facilitating seamless collaboration across 18 departments. •Collaborated closely with project managers and teams to define project scope and monitor project activities.

SyscoFinancial Credit Analyst

Dec. 2019 - Sep. 2021Atlanta Metropolitan Area•Identified process improvement opportunities in accounting documentation practices as well as areas for ongoing training and development for the organization. •Designed and implemented systems to streamline the credit application review process, significantly reducing the time required to establish lines of credit by 7 days. •Spearheaded a task force aimed at identifying and improving gaps in Accounts Receivable (AR) and Accounts Payable (AP) processes to achieve Sarbanes-Oxley (SOX) compliance resulting in the development of new strategies that were used to guide management on concerns such as ineffective requisition practices and inefficient credit application software. •Collaborated with cross-functional teams on project initiatives to develop and document Standard Operating Procedures (SOPs) for new processes, aimed at optimizing productivity, and determining proper specifications in solicitation documents. •Used Microsoft Excel to sort and develop analytical reports which were used as a resource to provide valuable insights for proposing and supporting more effective decision-making and oversight on account management best practices resulting in a significant decrease in delinquent accounts, bringing accounts to 75% current. •Oversaw credit and collections activities for large to mid-sized accounts which included phone calls, account authorization, garnishments, and account management.