Esmeralda Fortuna - Project Manager, Kyberia NYC

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Education

Geos

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United States

Work Background

Kyberia NYCProject Management Consultant, Managing Partner

May. 2024New York, United StatesContract with new partnership for small business LLC, became a managing partner in 8/2024. Brought on my long term clients; small business owners, real estate brokers, and legal professionals located in NYC. IT consulting and technical writing services startup; managing business registration, technical and software projects, procurement contract and RFP management, sales and client onboarding. 5/2024 - Contracted to manage business registration, compliance, and due diligence process. 6/2024 - Initiated website development and implemented business software solutions for the startup business. 7/2024 - Developed RFP and proposal management plan for government contracting. 8/2024 - Implemented a new service offering RON and related document preparation/automation services for NYS clients.

32BJInformation Technology Project Coordinator - Risk Analysis Management

Nov. 2023 - May. 2024New York, New York, United StatesCompleted various project aspects as needed: software development, cloud migration, etc. Reworked and updated incomplete or missing project documents and planning tools, such as the project risk register. Created and suggested adoption of templates for risk analysis, project planning, project communication templates, resource and task planning (completed the project coordinator task tracker in Jan 2024 to streamline future PC onboarding). Identified project dashboard data errors, completed data cleanup, and compiled project status and aging reports. Reported test case typos/errors and potential privacy risks.

CyberGuardITSM Project Mgmt Professional Services

Jun. 2018 - Dec. 2023New York City Metropolitan AreaFreelance project management contracts, small to medium projects. Seasonal/PT nyc local businesses. Client references available.

NY Hotel Trades Council & Hotel Assoc. of NYC Employee Benefit FundsIT Department Coordinator, Policy Development Project Manager

Oct. 2022 - Oct. 2023New York Lead & managed HIPAA Security and HIPAA Privacy policy compliance review, third party HIPAA compliance assessments, IT finance and assets reports, training and system monitoring: annual staff cybersecurity and HIPAA privacy training course and KnowBe4 administration. Onboarded new CIO, project manager, and IT staff. Supported CIO in effort to establish a PMO and document an internal process to address project management and service delivery issues. Identified areas for process change, cybersecurity risks, and asset mgmt issues; like discrepancies with IT equipment tracking in the asset management system. Completed an audit of the internal IT department policies and procedures, identifying incomplete or outdated processes/policies and created plans to update or rewrite the policies. Coordinated IT meetings and documents: change control board, IT town hall, IT project meetings, Information Security team meeting, etc.

New York UniversityManager, Records and Compliance (GRC, HIPAA, FERPA, GDPR, PIPL, IT Projects) Global Campus Safety

Sep. 2019 - Oct. 2022New York, NYGovernance Risk and Compliance (FERPA, HIPAA, Clery Act, Title IX, GDPR, PIPL, ISO) Records and Information Management (legal holds, evidence, investigations, background checks, personnel, subpoenas, record requests, etc.) IT Product and Project Management, User Testing IT System Administration and User Permissions and Access Policy Development and Accreditation Department (functional Unit) Implementation and Management Technical Writing; User Manuals, Technical Training, Quality Assurance Review Responsible for ensuring the quality, integrity, accuracy, and functionality of various database tools and systems that served to support the strategic and operational goals of NYU leadership. Lead and managed department initiatives, IT projects, and compliance programs for data privacy regulations, NYU policy, accreditation bodies, etc. Managed all aspects of the operational administration of NYU’s incident reporting databases – including oversight of data storage and retrieval systems, data quality and integrity; import and exports; analysis and retrieval; user access and permissions, ad hoc and custom reports, system audit logs. Managed annual database and record clean-up projects for NYU’s Annual Security report criminal statistics and regulatory compliance. Developed and composed Records Management policies, procedures, technical manuals, and training courses for the CALEA accreditation initiative. Composed NYU Lost and Found, property and evidence management policies and procedures. Lead planning and scheduling of the user testing, deployment, and maintenance phases of the overall SDLC processes. Supported, administered, managed, and tuned the department's multi-terabyte database systems. Monitored, tested, analyzed, and evaluated the existing infrastructure to optimize it based on department initiatives, technological advancements, and cost. Maintained data integrity by performing weekly/monthly/quarterly database cleanup projects.

New York UniversityRecords and Property Control, Strategic Initiatives, NYU DCS

Sep. 2017 - Aug. 2019New York, New York, United States

New York UniversityBusiness Operations & Administration, University Development & Alumni Relations

Sep. 2015 - Aug. 2017Greater New York City Area

Britannia CondominiumProperty Management, Records, and Finance Operations

Apr. 2009 - Dec. 2015527 West 110th Street

Property Markets GroupExecutive Assistant, Luxury Real Estate Development

Apr. 2014 - Apr. 2015New York, New York, United StatesReal Estate Development Projects Permits and Licensing Construction Loan Expense Reconciliation Retail Division Implementation Real Estate Acquisitions Property Management Construction Office Mgmt

Whole Person DentalProject Manager, Practice Operations and Patient Records

Dec. 2013 - Apr. 2014111 West 57th Street, New York NY 10019Practice Relocation Dental Practice Management Software Implementation Medical Supplies Procurement

Robert J. Berkowitz & Associates, P.C.Legal Assistant, IT Support

Mar. 2013 - Apr. 2014225 Broadway, New York NY 10007Needles Case Management Sunsetting LexisNexis Implementation Legal Records Management Legal Assistance Subpoena and HIPAA Request and Document Mgmt Spanish Translation, Correspondence, and interpretation