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Work Background
GojekArea Senior Manager
Oct. 2023Indonesia · On-siteHandling 30+ team members to oversee end-to-end business in Bogor, Bekasi and Depok area, including drivers operation, merchant development, and consumer engagement.
GojekRegional Consumer Engagement Manager
Jul. 2023 - Dec. 2023Jakarta, IndonesiaProvide our customers with ease, comfort, affordability and seamless experience in our ecosystem. Co-lead Gojek Campus Ambassador program.
GojekRegional Operations Manager
Sep. 2021 - Jun. 2023Jakarta, IndonesiaTake care of drivers' experience, engagement and welfare at Jabodetabek. Ensure supply reliability to keep good balance with demand movement. Co-lead Gojek-Electrum Electric Vehicle launch.
Amazon Web Services (AWS)Logistic Specialist
Sep. 2020 - Sep. 2021IndonesiaMonitor inventory levels to ensure that proper stock levels are maintained to support build and repair activities. Keep precise record and high fulfillment percentage with safety and security as top priority and drive improvements initiatives.
UnileverSenior Assistant MSO Planning Manager
Dec. 2019 - Sep. 2020Banten, IndonesiaReduce non-value added activities by developing new master data automation and innovation tracker using MANTRA tool, successfully improved usage rate of the tool from 63% last year to 95% to-date.
UnileverAssistant MSO Planning Manager
Sep. 2017 - Nov. 2019Banten, IndonesiaEnd-to-end business operation and supply performance for Home and Hygiene category as Top-3 total company volume contributor; maintain dispatch rate by providing robust supply-demand monitoring, which led to YTD 2019 achievement at 97% as the highest in the company.
Support category growth through innovation activities by crafting project network or timeline, keeping everyone within allotted time constraints, resulting in 10+ innovations launch on-shelves on time during 2019.
PT. XL Axiata TbkAnalyst m-Money, Retail & FMCG
Mar. 2017 - Aug. 2017Greater Jakarta Area, IndonesiaAssist businesses to implement technology solutions by determining the requirements of a project or program, forecasting budget including business case and cost and benefit analysis, resulting in one project deployed successfully, and two other programs in pipeline from March to August 2017.
Develop growth and propose new merchant acquisition method by paying direct visit to leads, understanding their pain points and providing customized solution. This led to 75% merchants acquisition target achievement as of Q3-2017.
Samsung ElectronicsRetail Planning Analyst
Feb. 2016 - Feb. 2017Greater Jakarta Area, IndonesiaBoost category sell-out performance by conducting SKU optimization activity: placing right SKU at the right stores, tracking regular display flooring and compliance. Growth sell-out was doubled from 6% in February 2016 to 12% in February 2017.
Provide more structural traffic database, specific market competition sensing and price alert for business plan. Since January 2017, those reports had become reference or template to be used in every weekly operational meeting and helped management in decision making for product and market evaluation.
Sinarmas Agribusiness and FoodLogistic Trading Analyst
Mar. 2013 - Jan. 2016Greater Jakarta Area, IndonesiaResponsible in keeping liquid oil loss target at 0.5% for sea-shipping, develop new incentive scheme to motivate all oil-transfer personnel to minimize loss percentage. This improved loss performance in certain discharging ports to below 0.5% in average YTD 2015.
Monitor business control by crafting SOP with clear DOs and DON’Ts for each activities by collaborating and getting alignment with each function. This led into more than 10+ new SOP created and improved KPI target hit during 2015 by +15% compared to 2014.
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