Omaha World-Herald - Lee EnterprisesClient Services Manager - Local IT Support
May. 2017 - Jun. 20231314 DouglasStarted as a Local Manager over a team of 5, but still doing technical support. In a short time, the territory expanded and as BHMedia, we consolidated all of the IT folks for support for all of the properties. We were purchased by Lee Enterprises 3 years ago and more consolidation followed. Since starting with OWH / BHMG team members would leave and we just did more with less. For the last 2 years, I was primarily the local tech for Newspapers in and around Omaha, as well as parts of Nebraska and SW Iowa. I had also started taking on support for other locations without local IT or the skill set to solve their issues. At this point, our newly combined company is Coast to Coast. However, Family comes first and it was decided that we were moving to South Carolina!! Initially and for months, I had been under the impression that this wasn't an issue as I do a TON of remote support. And then someone well above me changed their mind. As one door closes, another will open!!