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Work Background
Senior System Engineer
Teamlogic IT CharlestonSenior System Engineer
Dec. 2024 - Jan. 2025Charleston, South Carolina, United StatesProvide On-site and Remote service support for the Client's systems. TeamLogic IT is a nationwide network of businesses that provide comprehensive computer-based services for managing information technology.
Client Success Specialist
Lee EnterprisesClient Success Specialist
Aug. 2023 - Apr. 2024Ladson, South Carolina, United StatesI provided employee support and provisioning for our BLOX Digital system. This system was used by all of the 80+ newspapers in LEE. In addition to the user component, I built templates and content for the various papers. This Digital content also fed the press systems for a printed paper in most markets.
Client Services Manager - Local IT Support
Omaha World-Herald - Lee EnterprisesClient Services Manager - Local IT Support
May. 2017 - Jun. 20231314 DouglasStarted as a Local Manager over a team of 5, but still doing technical support. In a short time, the territory expanded and as BHMedia, we consolidated all of the IT folks for support for all of the properties. We were purchased by Lee Enterprises 3 years ago and more consolidation followed. Since starting with OWH / BHMG team members would leave and we just did more with less. For the last 2 years, I was primarily the local tech for Newspapers in and around Omaha, as well as parts of Nebraska and SW Iowa. I had also started taking on support for other locations without local IT or the skill set to solve their issues. At this point, our newly combined company is Coast to Coast. However, Family comes first and it was decided that we were moving to South Carolina!! Initially and for months, I had been under the impression that this wasn't an issue as I do a TON of remote support. And then someone well above me changed their mind. As one door closes, another will open!!
Dad
Looking for a Job NowDad
Mar. 2017 - May. 2017Bellevue, Ne.
Lan / Wan Integrator
Nebraska Methodist HealthLan / Wan Integrator
Dec. 1998 - Mar. 2017Greater Omaha AreaSwitches, Routers, SNA, Wireless, VoIP, etc....
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