Cristina C.

Sales Consulting & Customer Services

Podcast HostCustomer ServiceHelp Desk SupportCase ManagerClient Relations SpecialistChat SupportLive ChatCustomer Care SpecialistService Quality ManagerComplaint Resolution SpecialistSoft Skills TrainerBusiness AnalystCustomer ResearcherAssociateEngagement ManagerCopywritingPartnerCopywriterContent WriterProofreaderResearcherBlog ManagerPartnerships ManagerHead of Growth💸 MarketingChanel ManagerBusiness OwnerMarketingEducation📝 Influencer or BloggerConsultingBrand Marketing ManagerCommunications ManagerEmail Marketing ManagerLife CoachingMarketing Director👍 Sales & BizDevMarketing Analytics ManagerProfessorCustomer Success Manager🧮 Education✨ Business OwnerContent Manager

Cristina Cadinelli is a seasoned IT professional with extensive international experience in Sales, Marketing, and Customer Services. Fluent in Portuguese, English, and Spanish, Cristina has lived in the U.S., Canada, and Switzerland, bringing a global perspective to her work. She holds an MBA in Management and certifications in Digital Marketing, Gen AI apps (e.g., Jasper), and Agile/SCRUM. Cristina has great leadership skills. She's developed and managed multicultural sales, marketing and customer services teams for global IT companies, overachieving not only business but also Employee Experience goals, scoring the highest eNPS in her team. She's been awarded various Inspire Awards, Michael Dell's Award and Agility Award throughout her career, being recognized by leaders, peers and direct reports. Cristina is a strategic business consultant known for leveraging data and market trends to identify new growth opportunities for her clients. Her problem-solving skills, combined with strong communication and analytical abilities, have enabled her to lead projects efficiently, ensuring they are completed on time and within budget. Cristina is adept at negotiating contract terms and conditions with customers and business partners and presenting project outcomes to C-level executives. Passionate about mentoring, Cristina volunteers as a mentor to new interns and mid-level managers, helping them navigate their careers and develop their skills. Additionally, she supports small businesses and entrepreneurs by providing financial strategies to control costs while scaling sales and operations.