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Work Background
Program Director
YWCA USAProgram Director
Jan. 2025Brooklyn, New York, United States
Assistant Director
Brooklyn Community ServicesAssistant Director
Sep. 2023 - Jan. 2025Brooklyn, New York, United States
Office Manager
Brooklyn Community ServicesOffice Manager
May. 2023 - Sep. 2023Brooklyn, New York, United States
Middle School Teaching Fellow
InnovateEDUMiddle School Teaching Fellow
Jul. 2022 - May. 2023Brooklyn, New York, United States
Remittance Processor
JPMorgan Chase & Co.Remittance Processor
Dec. 2019 - Jun. 2020Brooklyn, New York, United States-Provided detailed assessment of over 250 accounts for daily check processing -Collaborated with 5 team members to sharpen detail oreintation catching errors -Managed production time monthly into companys’ internal system -Ensured clients’ overall satisfaction through continued communication and support as evidenced in feedback
Senior Field Supervisor
NYC Department of Youth & Community DevelopmentSenior Field Supervisor
May. 2019 - Sep. 2019New York, New York-Ensured the safety of youth participants, ages 14-24, in worksites and facilities within the five boroughs -Communicated DYCD policies and procedures to site directors and improved their programs for participants -Monitored records of all locations visited and picked up time sheets, ensuring accurate and timely payments -Contacted 25+ participants and parents to ensure quality of services
Case Manager
VIP Community ServicesCase Manager
Mar. 2018 - Oct. 2018Bronx-Counseled, documented and filed interactions with a caseload of 30 clients -Facilitated presentations one hour per month to promote health goals amongst community -Provided crisis intervention, guidance, and supportive counseling to support clients -Advocated for full inclusion of individuals with disabilities in the community which resulted in creating focus groups -Completed documentation and reports on a weekly/quarterly basis to ensure eligibility, funding, and compliance
Outreach Specialist
VIP Community ServicesOutreach Specialist
Jun. 2017 - Mar. 2018Bronx, New York-Identified, engaged and enrolled 7% of 200 clients per month into health home services -Researched and provided organizational updates and program improvements resulting in implementation of database management systems -Conducted community outreach and engagement events to promote programs and services
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