Michael Dela Cruz

Former Senior Relationship Manager @PLDT

Philippines👍 Sales & BizDevAccount Manager

As a former Senior Relationship Manager at PLDT, I specialized in managing and nurturing relationships with enterprise customers, particularly those in the manufacturing sector within South Luzon's industrial parks. My role involved working closely with these businesses to understand their unique needs, challenges, and goals, ensuring that PLDT’s telecommunications solutions were perfectly aligned with their operational requirements. I was responsible for overseeing a diverse portfolio of high-value clients, where I provided tailored solutions that enhanced their communication infrastructure, optimized their network performance, and supported their growth strategies. By leveraging my deep understanding of both the telecommunications industry and the specific demands of manufacturing businesses, I was able to deliver value-driven results that not only met but often exceeded my clients' expectations. My experience in South Luzon gave me a keen insight into the local industrial landscape, allowing me to anticipate market trends and proactively address my clients' evolving needs. Through strong relationship-building and strategic thinking, I was able to contribute to the success of both my clients and PLDT, fostering long-term partnerships that were beneficial to all parties involved.

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