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Work Background
Human Resources Practice Consultant
Opus HR SolutionsHuman Resources Practice Consultant
Jul. 2024Freeland, Washington, United StatesThroughout my career, I have been involved in various aspects of human resources, including talent recruitment and transforming company culture. I am passionate about building functions from the ground up and creating positive workplaces. I have experience managing global acquisitions and implementing programs that help employees navigate transitions and companies retain those employees. For example as the Vice President of Human Resources, I facilitated the acquisition of a technology start-up, Virbela, and grew the tech start-up staff by 85% in two and a half years by creating successful HR strategies and company-specific HR practices. If you're looking for a highly motivated HR professional with diverse experience, I'd love to discuss how I can help positively influence company culture and retain your valuable employees.
Vice President of Employee Experience & HR Business Partnerships
eXp RealtyVice President of Employee Experience & HR Business Partnerships
Aug. 2022 - Sep. 2023Led the Human Resources Business Partner team responsible for developing and executing a people strategy that elevates the employee experience to drive growth and profitability Provided guidance on workforce planning leading to a 10% improvement in employee retention, fostering a stable and engaged workforce of 2,300 globally Improved work relationships, morale, and productivity, resulting in a 30% increase in retention and a 25% boost in team productivity Utilized talent insights and organization data to drive a 15% increase in employee engagement, resulting in improved productivity and retention rates within 2 quarters Elevated employee satisfaction by 10% by redefining HR data management strategies, leading to improved decision-making and stronger employee engagement Continuously assessed regulatory and compliance risk and ensured all necessary actions, policies, and procedures were compliant, consulting with legal counsel as appropriate
Vice President Human Resources
VirbelaVice President Human Resources
Jan. 2020 - Aug. 2022(a division of eXp Realty)Realized 200% staff growth in the first year by facilitating the acquisition of Virbela, a SaaS technology start-up Defined the organization's long-term mission and goals and identified ways for talent management to support the company mission, in collaboration with executive leadership Established KPIs for HR and talent management functions and used metrics to assess the organization’s success and market competitiveness Enhanced employee satisfaction by 15% through the implementation of competitive compensation, benefits, and incentive programs, resulting in improved retention and productivity.
Director of Talent Acquisition & Employee Experience
eXp RealtyDirector of Talent Acquisition & Employee Experience
Sep. 2017 - Jan. 2020Achieved Glassdoor’s “Best Places to Work” for 6 consecutive years and realized a 40% staff increase by devising unique employee branding initiatives and successful hiring plans Reduced recruiting costs by 25% by optimizing the use of recruitment technology and streamlining talent acquisition processes Implemented sourcing methods for hard-to-fill roles, leading to 40% reduction in time-to-fill and securing top talent to drive business success Streamlined employee onboarding process, resulting in a 20% decrease in onboarding time and increasing new hire satisfaction Led a team of five recruiters and implemented a recruitment process outsourcing (RPO) solution for technical recruiting efforts, resulting in faster technical hiring Leveraged personal experience to close top technical talent, resulting in a 15% reduction in time-to-fill, saving the company valuable resources and improving team productivity
Senior Recruiter
Beacon Hill Staffing GroupSenior Recruiter
Jun. 2015 - Jun. 2017Greater Seattle AreaRecognized as the top producer for the company’s financial services within the first year of employment Enhanced candidate pool by 200+ within the first year through strategic sourcing, resulting in higher quality hires and reduced time-to-fill. Developed and sustained a strong talent pipeline, resulting in a 20% reduction in time-to-fill and cost-to-hire
Senior Recruiting Executive/Assistant Vice President
Robert HalfSenior Recruiting Executive/Assistant Vice President
Apr. 2012 - Apr. 2015Greater Seattle AreaTripled business revenue and expanded client base by 50% through strategic marketing of full-time, accounting and finance consulting services Recognized and awarded the #1 "Rookie of Year" award for excellence and top sales of Robert Half's full-time consulting division worldwide Increased average bill rates by 15% for full-time consultants, resulting in higher revenue and improved profitability for the company Managed and provided performance feedback to a team of 50 full-time consultants, resulting in a 15% improvement in overall performance and client satisfaction Decreased client issue resolution time by 20% resulting in improved client satisfaction and retention
Regional Lead Administrator
Robert HalfRegional Lead Administrator
Mar. 2007 - Apr. 2012Seattle, Washington, United StatesBoosted proficiency and collaboration among administrative support team members in Northwest Regional marketplaces, resulting in a 30% increase in overall team effectiveness Efficiently led the coordination of marketing, recruiting, and employee recognition events for regional offices, ensuring seamless execution and positive feedback from attendees Led the recruitment and hiring of administrative personnel within the Seattle Metro area, resulting in a 30% improvement in team morale and a more cohesive working environment Managed operations of Seattle Metro branch and full time consulting program of 140+ consultants, including new hire processing, payroll, and other HR-related functions
Director of Staffing Services
LivHOME IncDirector of Staffing Services
Nov. 2000 - Jan. 2007Walnut Creek, CAManagement and supervision of 100+ in-home caregiving staff Recruitment and retention of caregiving staff Led new hire training of all staff Management of all human resources functions including, benefits, PTO, 401K, workers comp, payroll, hiring and termination Assisted in development of recruitment and retention program company wide Supervision and management of in-home caregiving staff including all H/R, hiring, interviewing, counseling and termination Processed payroll and billing for caregiving services Assisted with new site development of the Phoenix, Minneapolis, Walnut Creek, and Sacramento marketplaces Developed staff orientation process Developed recognition programs for caregiving staff
Care Team Coordinator
Gentiva Health ServicesCare Team Coordinator
Jan. 1998 - Jan. 2000Scheduling appropriate clinician's for individual clients. Ensuring frequency of clinician visits is being met and MD orders are being obtained before any service is provided. Processing Billing/Payroll for all staff on weekly basis and resolve all payroll/billing issues. Compliance review of all clinical documentation. Handling patient/employee complaints and employee counseling when appropriate. Verification of insurance and obtain initial authorization for all patients. ICD-9 coding for all patient diagnosis.
Records/Personal Coordinator
Professional Home NursingRecords/Personal Coordinator
Jan. 1996 - Jan. 1998Auditing current and discharged medical records for accuracy and completeness. Supervising personal department to insure accuracy with employee requirements in accord to HICFA and JACHO regulations. Orienting all new hires to company policy and procedure. Supervising Clerical assistant to ensure clerical responsibilities are met. Coordinate/facilitate weekly office meetings. Processing of payroll/billing. Scheduling for supplemental staffing of various hospitals/agencies. Assisting with accounts payable and the billing department.

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