Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Account Manager, Payment Sales
MindbodyAccount Manager, Payment Sales
Apr. 2024
Project Manager
Bridgers Capital BrasilProject Manager
Jun. 2023 - Aug. 2023Remoto- Led a critical project for establishing a new investment fund, coordinating with key stakeholders to define fund structure and investment strategies. - Managed cross-functional teams across finance, legal, and marketing, ensuring compliance and effective communication, resulting in successful fund launch within targeted timelines.
Support Operations @ Slopes: Ski & Snowboard
Breakpoint StudioSupport Operations @ Slopes: Ski & Snowboard
Dec. 2022 - Jan. 2024- Coordinated the implementation of AI-powered solutions, enhancing process efficiency and customer satisfaction. - Led collaborative projects across multiple departments, aligning strategies and improving overall operational flow.
Account Operations Specialist
SketchAccount Operations Specialist
Mar. 2022 - Oct. 2022- Directed initiatives for optimizing account management processes, enhancing client onboarding and retention. - Spearheaded the redesign of internal billing systems, significantly improving accuracy and compliance.
Customer Support Escalations Coordinator
PartnerHeroCustomer Support Escalations Coordinator
Nov. 2020 - Mar. 2022- Initiated and managed the setup of the Escalations Department, significantly improving response times and customer satisfaction. - Designed and implemented process improvements, ensuring efficient and effective resolution of high-priority customer issues.
Customer Support Agent
PartnerHeroCustomer Support Agent
Jun. 2019 - Oct. 2020- Managed high-volume customer interactions with a focus on process optimization, ensuring efficient and quality customer service. - Collaborated on cross-departmental projects to enhance customer experience and streamline support processes.

Requests

Touchpoint image
9
Personal Pitch
AI Strategy & Project Management
Show more
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Sara on Intch
IT
489368 people
17
IT Project Manager @ Freelancer
26
Mobile Engineer @ Raiô Benefícios
15
.Net Fullstack Developer/Angular Developer @ Webfis Processamento de Dados Ltda
ITProject Manager
134936 people
17
IT Project Manager @ Freelancer
19
IT Executive | CIO | CTO | CDO @ Self Employed
19
Project Manager @ Ressarcir Sistemas