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Work Background
CONMEBOL Copa America 2024Protocol Analyst
May. 2024 - Jul. 2024Atlanta, Georgia, United States
BellProgram Manager
Jan. 2021 - Dec. 2023Toronto, Ontario, CanadaManaged and optimized programs for a $22M telecommunications company’s internship and graduate programs from technology and data advancement to process improvements and automations, serving 600+ technical team members annually. - Drove business and data transformations by automating placement workflows, building a leadership BI Dashboard, centralizing performance reporting, and fostering data-driven program management, enabling 25% improvement in placement efficiency and eliminating $20K in annual expenses. - Oversaw program operations through directing end-to-end recruiting, creating data-driven learning offerings, cultivating productive collaboration, and operationalizing a mentorship program, across 2 hiring cycles for the network and technology departments while securing cross-functional buy-in and approval.
Brazil Conference at Harvard and MITVice President of Media | Counselor, Communication and Ambassadors Teams
Jan. 2017 - Dec. 2019Boston, Massachusetts, United StatesOrchestrated program strategy for an annual 2-day conference including communications, media, operations, and engagement management, serving 600+ participants, 100+ speakers, and 40+ corporate sponsors. - Enhanced event operations by developing a communication plan, modernizing branding, managing speaker logistics, scaling organization offerings, and directing end-to-end production, leading a team of 14 while coordinating notable speakers such as former and current Brazilian Presidents, Ministers, Supreme Court Justices, Entrepreneurs, and Professionals.
Red VenturesOperations Coordinator,, Human Resources and Facilities
Jan. 2015 - Dec. 2016São Paulo Area, Brazil & Charlotte, NCLaunched the 1st international office for a digital marketing company from property securement and renovation management to operational opening and staffing, creating a functional workplace within 4 months. - Managed contractor and vendor relations including quality vetting, pricing strategy, contract negotiations, budget oversight, and performance management, during and after property renovation. - Built a team of 6 from candidate sourcing and onboarding to ongoing employee relations and communications.
CieloPublic Relations Trainee, Graduate Leadership Program
Jan. 2015 - Dec. 2015São Paulo Area, BrazilPerformed diverse business operations for a national leading FinTech company including client relations, event representation, PR support, and content development, selected as 1 of 15 participants out of 16k+ applicants.
MicrosoftIntern, Business Intelligence for Anti-Piracy
Jan. 2013 - Dec. 2014São Paulo Area, BrazilAdvanced national data analytics including collecting, cataloging, mapping, and reformulating country data to provide actionable insights and formulate KPIs, enabling international attention and utilization in other countries. - Drove community product knowledge by leading specialized events and training for facilities staff and partnered NGOs, securing donations and expanding product utilization.
Deutsche BankIntern, Communication and Corporate Responsibility
Jan. 2012 - Dec. 2013São Paulo Area, BrazilScaled communications operations including creating internal campaigns and messaging, restricting company intranet, managing employee event logistics, and promoting volunteer programs, with successes such as contributing to securing grant.
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