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Work Background
Vice President, Business Readiness and Continuous Improvement
Allstate BenefitsVice President, Business Readiness and Continuous Improvement
Jan. 2024
Vice President, Business Process Management and Continuous Improvement
Allstate BenefitsVice President, Business Process Management and Continuous Improvement
Jan. 2023 - Jan. 2024
Corporate Vice President, Customer & Client Experience - Group Marketing, Product, & Strategy
New York Life Insurance CompanyCorporate Vice President, Customer & Client Experience - Group Marketing, Product, & Strategy
Mar. 2022 - Jan. 2023
Corporate Vice President, Operational Readiness
New York Life Insurance CompanyCorporate Vice President, Operational Readiness
Jan. 2021 - Mar. 2022
Business Project Senior Advisor
CignaBusiness Project Senior Advisor
Jun. 2019 - Dec. 2020Philadelphia, PA
Director, Change Delivery - Enrollment & Billing
HealthfirstDirector, Change Delivery - Enrollment & Billing
Jun. 2017 - May. 2019
Director, Enterprise Portfolio Decisioning
HealthfirstDirector, Enterprise Portfolio Decisioning
Jun. 2015 - May. 2017Greater New York City Area
Senior Performance Improvement Consultant - Business Transformation - Master Black Belt
HealthfirstSenior Performance Improvement Consultant - Business Transformation - Master Black Belt
Oct. 2014 - Jun. 2015Greater New York City Area
System Administrative Director, Performance Improvement
Crozer Keystone Health SystemSystem Administrative Director, Performance Improvement
Jun. 2013 - Oct. 2014Springfield, Pennsylvania
Six Sigma Black Belt
HealthfirstSix Sigma Black Belt
Feb. 2011 - Jun. 2013Greater New York City Area
Project Leader/Performance Improvement Specialist
VanguardProject Leader/Performance Improvement Specialist
Jun. 2006 - Feb. 2011
Financial Services - Project Leader
Merrill LynchFinancial Services - Project Leader
Jan. 2001 - Jan. 2004

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Vice President Process Excellence: 20 Years Expertise
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