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Work Background
ISO-MetricsCo-Owner
Sep. 2023Las Vegas, Nevada, United States
Public Knowledge®Management Consultant
Mar. 2023Las Vegas, Nevada, United StatesDavid returns to PK and serves as a Management Consultant on the IV&V Team for the Nevada Division of Welfare and Supportive Services (DWSS ) – Division of Child Support’s new Child Support Enforcement system NVKIDS. He is responsible for participating on the IV&V team, contributing to the assessment of project deliverables, documentation, and work plans submitted by the project vendor, responding with findings and recommendations intended to reduce risk and ensure that the application development effort remains in scope, on schedule, on budget and is compliant with all requirements. Additional activities include monitoring and evaluating vendor and state success in managing the software implementation effort and mitigating project risks. The team works with the federal Office of Child Support Enforcement, Nevada DWSS and the Child Support Agency under DWSS.David serves as Management Consultant on the IV&V Team for the Nevada Division of Welfare and Supportive Services (DWSS ) – Division of Child Support’s new Child Support Enforcement system NVKIDS. He is responsible for participating on the IV&V team, contributing to the assessment of project deliverables, documentation, and work plans submitted by the project vendor, responding with findings and recommendations intended to reduce risk and ensure that the application development effort remains in scope, on schedule, on budget and is compliant with all requirements. Additional activities include monitoring and evaluating vendor and state success in managing the software implementation effort and mitigating project risks. The team works with the federal Office of Child Support Enforcement, Nevada DWSS and the Child Support Agency under DWSS.
Needling WorldwideInformation Security & Compliance Consultant
Jul. 2022 - Mar. 2023Las Vegas, Nevada, United StatesDavid was a CMMI, CMMC, ISO 9001, 20001 and 27001 subject matter expert for client engagements specializing in documentation creation, internal audit, and certification preparation. David brought expert advice and practical assistance to his clients in preparing for and building compliant Management Systems. He was responsible for guiding clients through the entire certification process for various management systems. David provided hands-on assistance in the development of written policies, standards, guidelines, and procedures. He also provided on-site audit/certification/compliance support during 3rd party audits.
Public Knowledge®Management Consultant
Oct. 2019 - Jul. 2022Las Vegas, Nevada, United StatesDavid serves as Management Consultant on the IV&V Team for the Nevada Division of Welfare and Supportive Services (DWSS ) – Division of Child Support’s new Child Support Enforcement system NVKIDS. He is responsible for participating on the IV&V team, contributing to the assessment of project deliverables, documentation, and work plans submitted by the project vendor, responding with findings and recommendations intended to reduce risk and ensure that the application development effort remains in scope, on schedule, on budget and is compliant with all requirements. Additional activities include monitoring and evaluating vendor and state success in managing the software implementation effort and mitigating project risks. The team works with the federal Office of Child Support Enforcement, Nevada DWSS and the Child Support Agency under DWSS.
Stealth - ISS Group Inc.Sr Project Manager
Jul. 2019 - Oct. 2019Huntsville, Alabama Area
Freelance ConsultingSpecial Projects Manager
Apr. 2019 - Jul. 2019Las Vegas, Nevada Area
Iron Castle SolutionsProcess Improvement Consultant
Jun. 2017 - Apr. 2019Las Vegas NV - RemoteTailored the hardware decommissioning process to remove bureaucratic and cumbersome administrative tasks that only slowed down the approvals and impaired the service teams ability to do the work
. Key consideration included:
• Data destruction for sensitive information
• Chain of custody for transported hardware containing sensitive data
• Timely updates to the asset management inventory (CMDB)
• Complete documentation for every customer including bi-directional traceability for hardware and data. Managed the post-migration decommissioning of servers and infrastructure totaling over 3000 physical and 2500 virtual devices for each facility. Post-migration hardware was removed and either shipped to another facility or destroyed as required.
CMDB databases were continuously maintained for operational and billing use.
Customers were provided with a complete decommission package detailing the final disposition and certificates of destruction / chain of custody as required.
Each data center was floor swept and ready for the next tenant by the proscribed dates.
General AtomicsEngineering Process Improvement Team Lead / Project Manager
Sep. 2016 - Jun. 2017Poway CALead a team of Process Improvement PMs to guide and mentor EMS Software Development, Engineering, Integration and Testing activities towards full alignment with CMMI best practices to attain maturity level 3.
• Worked closely with the EPMO program team and project managers to analyze and improve SDLC SOPs, performance and delivery using CMMI best practices and Lean Six Sigma workshops and solutions.
• Realized an average of 40% improvement in time and 20% reduction in process cost by designing and implementing process improvement programs and continuous improvement.
• Developed and implemented system improvements to maintain process excellence with particular emphasis on software engineering process improvement.
• Sponsored and shepherded improvement recommendations and potential results.
• Teamed with our Business Intelligence team to established and maintained performance metrics to measure program success and develop reporting systems to review metrics to improve processes.
• Applied Lean Six Sigma techniques to perform statistical analysis to identify issues and root causes and develop solutions to unusually complex problems.
Caesars Entertainment CorporationSenior Project Manager and Clarity Team Lead
Jan. 2015 - Sep. 2016Las Vegas, Nevada AreaPrimary role as a project manager was the precise management of Agile or Waterfall projects from the definition of the requirements through the entire project life cycle including: - Detailed analysis in planning - Precise documentation and client agreement - Building and coordinating the team strategy to fulfill the requirement - Organization and tracking of the various team members and organizations while in project execution - Proper, precise and timely communications with appropriate project stakeholders - Precise management of changes to the requirement through the project life cycle through final detailed completion, validation and formal project closeout. As the Clarity Team Lead my primary role was to ensure that the CA Clarity PPM Toolset was functioning at peak performance and that the PMO was able to use and leverage the tool to its greatest advantage to provide visibility into the scope, schedule, cost, and quality of the projects we managed. - Support the Project Management Office's (PMO) implementation of CA PPM 31.2 (Clarity). - Creating and modifying Reports and Portlets to improve usability and efficiency of the PMO and its partners
- Database support
- Production support
- Participating in the analysis and implementation of necessary configuration and customization activities
- Problem diagnosis and resolution
- Ensure that all maintenance and configuration work on PMO Clarity is accurately documented
- Support the migration of tested Clarity configuration data between
- Clarity Development, QA and Production environments.
- Create and maintain End User documentation.
- Provisioning & De-provisioning Clarity users.
Caesars Entertainment CorporationIT Development Governance Support Manager
Jul. 2014 - Dec. 2014Las Vegas, Nevada AreaPrimary goal was to provide time critical and innovative business solutions in an environment of changing priorities, technological innovation, and regulatory compliance. Coordinated the execution of the Development organization’s IT development governance objectives. Monitored, assisted and reported on the consistent use of defined policy and processes employed by IT development leaders and their teams. Engaged the organization’s leadership with regards to the status of governance objectives and metrics. Governance objectives span a spectrum of knowledge areas including project methodology selection, process tailoring, process usage, project management, process architecture, support tools, defect management, secure application development (personal credit information as an example), agile (primarily Scrum-based) adoption and evolution, and metric collection and reporting.
CGIProcess Improvement and Project Manager
Dec. 2011 - Jul. 2014Sacramento, California Area• Project Manager for the planning and implementation of a continually evolving list of 100 or more DHCS policy changes that impact California Medicaid Management Information System (CA-MMIS), the largest Medicaid system in the country.
• Facilitating the effort to establish a Service Management Framework for CA-MMIS
• Ensuring SOPs were fully implemented and followed. Identifying opportunities for improvement and organizational retraining as required
• Quality Standards specialist for CA-MMIS during a multi-year Systems Replacement program.
• Team Lead, responsible for the planning and execution of 35+ annual audits of EPMO, QM, Systems Group and System Replacement processes and plans. • Audits were performed to validate compliance with contractually mandated industry standards such as Capability Maturity Model Integration (CMMI), Institute of Electrical and Electronics Engineers (IEEE), and International Organization for Standardization (ISO) as they apply to the Project Control and Reporting System (PCRS) plans and Software Development Life Cycle (SDLC) methodology.
QMS PeopleCMMI / ISO 9000 Consultant
Jan. 2011 - Dec. 2011Sacramento, California Area• Process Improvement Consulting services to organizations including the State of California Office of the Chief Information Officer (OCIO) implementing Quality Management Systems with a goal towards ISO 9001 Certification or CMMI Maturity Level 3.
• Re-documenting and implementing the full spectrum of OCIO Policy/Process/Procedures (SOP),
• Preparation for ISO Audits and CMMI Appraisals
• Development of Quality Management Systems to meet multiple standards
• Cross Standard Consulting
• Internal Audits and Appraisals – Gap Analysis – Road Map
KT ConsultingQuality and Project Manager
Jan. 2004 - Jan. 2011Lead the efforts to get KTC ISO9001-2000 in 2006 Attained Maturity Level 3 in CMMI for Development in 2008. Successful in getting KTC to be the first company ever to be appraised at Maturity Level 3 in CMMI for Services in 2009
KT ConsultingClient Fulfillment Manager / Quality Manager
Jan. 2004 - Aug. 2005Managed the Implementation and Change management of the company’s Quality Management System and eventual registration as an ISO 9001-2000 compliant organization. This role and the project itself required a solid understanding of operational improvement, organizational restructure, culture change and project management.
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