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Work Background
Chief Customer Officer
AnchantoChief Customer Officer
May. 2022Singapore, SingaporeGlobal Delivery & Key Account Management.
Director - Platform Delivery
AnchantoDirector - Platform Delivery
Dec. 2020 - May. 2022Singapore
Senior Project Manager
NTT SecuritySenior Project Manager
Apr. 2019 - Dec. 2020SingaporeEnd-to-end Project and Program Management for Managed Security Services platform. - Threat Detection - Enterprise Security Monitoring - Device Management - Cloud Security (AWS, Azure, WAFaaS, ZScaler, Data Lakes) - Privileged Access Management - SOAR (Security Orchestration, Automation and Response)
Vice President (Strategic Business Unit Head)
EmerioVice President (Strategic Business Unit Head)
Apr. 2014 - Mar. 2019Singapore- Promoted to Vice President within 12 months for achieving outstanding business results as an Assistant Vice President. - Managed overall Business Unit operations including P&L management, Project/Program Management, operational compliance with company policies, and Project performance to ensure high performing department members. Significant Highlights: 1. Managed Security Services Platform for NTT Communications - Continued to initiate deployment of platform into 2 more locations; NTT-DE and NTT-HK. - Managed large global engineering team of 40 members, with stakeholders in different locations such as USA, Japan, Sweden, and the UK. Frequently worked round-the-clock across multiple time zones to ensure successful deployment of various product stages. - Integral in management of Statement of Work (SOW) with NTT Communications and NTT Com Security; successfully completed product deliverables and enhancements under tight time and budget constraints as per the product roadmap driven by NTT Communications and NTT Com Security Management. - Successfully managed all team ramp-ups-and-downs as directed by client without affecting performance or business continuity. 2. Fundamental Program – NTT Communications HQ • Selected for Fundamental program at NTT Communications (May 2017– Oct2017) • Contributed in Global IT Architecture Initiatives management at NTT Communications for CRM projects (Global Billing Systems, Global Contract Management), Service Integration and Management (Unified Ticketing), Office 365 Migration and Global ERP 3. Digital Transformation/Business Process Automation projects at Emerio • End to end management of Digital Transformation/Business Process Automation projects for Finance, Corporate Planning, Human Resources, Group IT and Quality Team.
Program Manager
EmerioProgram Manager
Mar. 2013 - Mar. 2014Singapore- Promoted to Program Manager within 12 months, following excellent feedback from HOD and customer regarding exemplary work ethic, high accountability and good interpersonal skills. - Promoted to Assistant Vice President within 12 months for achieving outstanding business results as a Program Manager. Significant Highlights: 1. Managed Security Services Platform for NTT Communications - Integral role in establishing, implementing and setting up Business Unit to manage Security Services Platform from ground up. Defined development and testing processes, test metrics, security policy for the department. - Led team ramp-up from 1 to 35 members in 15 months. Mentored and developed diverse team to deliver high quality product features on time and within budget. - Successfully completed Base Release (Release v1) before stipulated deadline amidst several operating challenges such as resource constraints, unclear project scope and ambiguous project road map. - Spearheaded platform deployment across 5 locations, NTTA, NTTE, NTTJ, NTTS and NTTAu. Frequently participated in product roadmap meetings in USA, Europe and Japan; acted as main liaison between external stakeholders and top management. Leveraged excellent communication skills to align engineering team with top management and NTT Communications vision.
Project Manager
EmerioProject Manager
Apr. 2012 - Feb. 2013Singapore- Conceptualised and worked closely with NTT Com Security Architects to draft requirements for Managed Security Services Platform, setting fundamentals for further development of the project over next 4 years. - Managed Development, Architecture, Testing, Infrastructure, Specialists and Support Teams over project life. In charge of weekly updates regarding project procedures, flow and test outcomes to senior management at NTT Communications. - Integral part of overall running of BU, delivering department P&L statements and monthly reports to the Head of Department (Products Services Group).
Business Analyst/Project Manager
Credit SuisseBusiness Analyst/Project Manager
Feb. 2011 - Apr. 2012SingaporeProject Plan, Estimation, Project Execution & UAT Support for the following: 1.RMB Program Management RMB (Offshore CNY) Implementation for iDWH Hongkong/Singapore booking centres, spanning 5 releases/projects from April 2011 to October 2012 for the following products: - Money Markets - Remittance - Funds Transfer - FX (Spot, Swap and Forward) - Equities/Bonds/Mutual Funds - ELN 2. Small enhancements/upgrades and additional functionalities for existing International Data Warehouse Platform for all locations (APAC/UK and US)
Business Engineer
Credit SuisseBusiness Engineer
Jan. 2010 - Feb. 2011SingaporeSignificant Achievements 1. International Data Warehouse Project - Contributed in end-to-end testing for an International Data Warehouse that enhanced Private Banking Management Accounting monthly figures from legacy MIS application (APAC with MIS EXP, UK Rollout with MIS ADG, US Roll Out) - Successfully reconciled correctness of figures and enhancements in 6 locations including Singapore, Hong Kong, UK, Gibraltar & Guernsey and US. - In charge of Functional Testing, UAT support and Production Support for 6 locations. - Meticulously prepared Functional Specification Documentation (FSD), mapping specifications, defined project plans and delivered project status reports to higher management. - Well versed in Asset Under Management (AUM), Net New Assets (NNA), Income and Turnover figures business reconciliation.
Testing, Information Technology.
Credit SuisseTesting, Information Technology.
Dec. 2007 - Feb. 2010Singapore- In charge of project scope & risk management, including requirement gathering, analysing, validating and documenting; controlling change and communicating with management. - Led end-to-end testing of Private Banking Applications (IT), overseeing test planning, resource allocation for testing team, test reporting, and UAT support for the following applications and platforms: - Data Warehouse - Data Mart - T24 Globus - E1919 USMF Regulatory Application - Virtual Private Database - Data Loading and Reconcilation
Team Lead, Validation Department
Welcome Real TimeTeam Lead, Validation Department
Apr. 2006 - Dec. 2007Singapore- Involved in planning, monitoring and overseeing all aspects of testing activities, including test plan creation and review, test execution (manual or automated testing, workload estimation, resource allocation, and submitting status reports to management. - Main liaison between management and testing team, ensuring smooth communication of test status, test outcomes and quality assurance. Worked with variety of international clients and achieved positive feedback from management and external stakeholders. Projects and Products Worked On: Enhanced Payment Application (XLS) Card Care Server (Product) Card Behavorial Server (Product) Clients: Blue Lagoon (Iceland) Maybank (Malaysia) BPI Bank (Philippines) UTI (India) VisaNet (Brazil) National bank of Greece Abu Dhabi Commercial Bank Alphabank (Greece) Bancomer (Mexico) PBZ (Croatia)
R&D Engineer
Gemplus Technologies APAC Pte LtdR&D Engineer
Jan. 2004 - Mar. 2006SingaporeProjects: - MPCOS R5 ATMEL - Siemens Vanilla for Siemens Energy (UK) - Visa Contactless MSD cVV Technical Skills: - Smart Cards Operating System - EMV Applications and EMV Migration - ISO 7816, Part I-IV, Contactless (ISO 14443) - Validation, CMMI Responsibilities: - Test Adaptation & Test Development - Debugging, Bug Analysis & Tracking - Card Initialization Specification Verification & Validation, DIL Validation, BAI Validation
Software Engineer
iSMART International Pte LtdSoftware Engineer
Sep. 2002 - Jan. 2004IndiaProjects: - MChip4 Application on Java (JavaCard Technologies) - JCB Application, C/Assembly on MULTOS 4 Platform - VSDC Application Development and Testing Technical Skills: - JavaCard Technology - C Programming, Assembly - Common Criteria security standards - ISO 7816, Part 1,2,3,4. Responsibilities: - Development of Various Modules - Low and High Level Design Document

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