HotjarSenior Project Manager (Operations)
Jul. 2022 - Jan. 2024-Created and managed the company's Business Continuity Program from scratch, including: *Vendor (BC platform and consultancy) selection, contract negotiation and onboarding Business *Impact and Risk Analysis across 20 departments; IT infrastructure and security review for current and desired states *Mitigation and recovery plans for the most critical tools and processes *Full BC Plan, review cycle and company-wide Change Management -Consulted for company-wide tool streamlining and automation projects -Organized a company-wide hackathon