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Work Background
ComcastDirector of Software Technologies
Jan. 2022 - Dec. 2024Managed planning and technical delivery for Comcast's commercial product and program portfolio within the Technical Product Management Organization. The portfolio, which generated approximately $9.3 billion in annual revenue in 2023, includes a diverse range of products such as business mobile, government contracts, UI/UX digital engagement platforms, FCC regulatory mandates, and cybersecurity/fraud applications. Specialized in coordinating complex roadmaps and programs globally across large organizations, vendors, and diverse teams and driving strategic alignment within a highly dynamic environment. Proficient in stakeholder communication, executive presentations and updates, and technical integration with engineering teams.
ComcastDirector, Technical Product Management
Jan. 2018 - Dec. 2022Philadelphia, Pennsylvania, United StatesServed as Technical Product Owner in the customer engagement domain, enhancing the customer’s digital experience through online web applications, self-assistance tools, the Xfinity Assistant interactive chatbot, AI platforms, and supporting algorithm technology. Leveraged technical expertise and strong interpersonal skills to collaborate with stakeholders, UX teams, marketing, sales, and engineering teams, to transform high-level product requirements into detailed technical specifications.
ComcastDirector of Quality Delivery
Jan. 2015 - Dec. 2018Philadelphia, PAManaged enterprise-wide Quality Improvement programs for Comcast’s Xfinity Next Generation entertainment platform for DVR, linear, and On Demand video. Identified program scope to meet business requirements and budgets, fostered cross-functional team collaboration, identified and removed blockers, and drove end-to-end solutions to completion. Analyzed new and established programs to identify technical and process deficiencies.
Comcast CablePrincipal Engineer
Jan. 2008 - Dec. 2015Jacksonville, Florida AreaLead Architect responsible for defining and driving the design, architecture, and technical strategy for critical products and systems within the technology organization. Oversaw the full development lifecycle, from concept and requirements gathering through design, implementation, and deployment, ensuring each solution aligned with business objectives and quality standards. Collaborated closely with cross-functional teams and managed vendor relationships to achieve seamless integration and alignment with organizational goals. Played a key role in high-level technical decision-making, shaping the company’s technical vision, and mentoring engineering teams to foster innovation, operational excellence, and a culture of continuous improvement.
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