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Work Background
Information Technology Strategy Consultant
Valex GroupInformation Technology Strategy Consultant
Mar. 2022As an IT Strategy Consultant, I drive digital innovation and transformation, empowering businesses to achieve sustainable growth and optimised performance through tailored strategies, smart solutions, and effective governance frameworks. Key Achievements: - Spearhead digital innovation and solutioning, developing tailored strategies to drive business growth. - Lead businesses into the digital era by providing smart, sustainable solutions to complex challenges. - Leverage technology to create opportunities, foster change, and transform business operations. - Establish and implement effective business and technology governance frameworks to ensure alignment and optimise performance.
Sr. Global Program Director
OSF DigitalSr. Global Program Director
Oct. 2015 - Feb. 2022Led a multi-million double-digit global program overseeing intricate digital transformation solutions. Orchestrated seamless Salesforce-SAP integration, enhancing operational efficiency and decision-making. Key Achievements: - Led multi-brand, multi-technologies global program, ensuring successful digital transformations. - Oversaw the Salesforce-SAP integration, optimizing data flow and processes for efficiency. - Collaborated cross-functionally, aligning the integration with set scope, budget, and timeline. - Prioritized deliverables and addressed integration-specific risks for a smooth transition. - Demonstrated deep understanding of customer operations, aligning technical requirements. - Documented integration aspects, aiding organizational knowledge-sharing and reference. - Defined user acceptance criteria, fostering robust integration with QA and project teams. - Conducted client meetings, providing guidance for successful Salesforce-SAP integration. - Generated regular progress reports, ensuring transparent communication with stakeholders. - Built enduring client relationships, accumulating extensive knowledge of their configurations. - Ensured timely resolution of integration-related support, meeting service level agreements. - Identified training gaps, preparing programs to enhance Salesforce-SAP integration. - Contributed to steering committees and managed strategic business reviews. - Utilized: Salesforce (Commerce, Marketing, Sales, Service clouds), SAP, Jira, Confluence. - Served major accounts: L’Oréal (30 global brands), Browns Shoes, Bouclair, Laura Canada, Stern Partners, Gracious Home.
Project Lead & Sr. Business Analyst
Jesta I.S.Project Lead & Sr. Business Analyst
Jan. 2013 - Oct. 2015Montreal, Canada AreaLed international integration of Vision Store ERP, POS, and BI solutions for wholesalers and retailers, optimizing supply chain operations. Key Achievements: - Spearheaded global integration across North America, Europe, and Asia, ensuring seamless supply chain operations. - Provided pre-sales technical support, aligning systems with strategic business objectives for clients. - Delivered diverse business analytics services encompassing BI, mobility, cloud, IT outsourcing, and more. - Collaborated with management to address pressing business issues, offering strategic solutions. - Conducted comprehensive analysis to design and implement end-to-end ERP, POS, and BI systems. - Orchestrated system development and deployment planning for seamless project execution. - Executed action plans to optimize operational efficiency and achieve business objectives. - Coordinated delivery teams, defining roadmaps and milestones for project success. - Aligned technical solutions with customer requirements in proposals and pre-sales deliverables. - Contributed to strategic planning for key customer accounts, aligning with their business goals. - Ensured technical competence in materials presented to prospects, enhancing business development. - Evaluated technical resources, aligning them effectively with project requirements. - Cultivated strong customer relationships within strategic accounts, identifying growth opportunities. - Utilized Agile-Scrum, Jira, Confluence, PL/SQL, ETL, Oracle, OBIEE, BI Publisher, iOS, MS.NET, and MS Office for project execution. - Engaged with global clients like Puma (Global), Town-Shoes (Canada), and Berli Jucker Public Company (Thailand and Vietnam).
IT Consultant
BOA SolutionsIT Consultant
Nov. 2010 - Jan. 2013Consulting and Professional Services: - Deliver value by offering strategy, architecture, implementation, and integration services. - Assist clients in planning, building, improving, and innovating IT and business solutions. Apr 2012 – Jan 2013: H Grégoire Inc. - Designed & developed tailored software solutions, ensuring alignment with client needs & objectives. - Managed end-to-end software projects, defining requirements, overseeing development, & seamless integration. - Implemented action plans, re-engineering processes to optimize efficiency & meet strategic goals. - Proactively managed project risks, producing mitigation plans to maintain progress. Feb 2012 – Apr 2012: Simacom SARL - Led Microsoft Dynamics ERP discovery phase, defining clear client requirements for successful solutions. - Facilitated communication to ensure comprehensive understanding of business processes. - Orchestrated smooth handover to service provider for Microsoft Dynamics ERP implementation. - Provided expert advice, reengineered processes, and defined solutions for client objectives. Jul 2011 – Feb 2012: S’Experts SARL - Expert in CEGID ERP, led its implementation, ensuring operational excellence and growth. - Directed operations, aligning delivery capacity with CEGID ERP implementation & support. - Engaged in strategic discussions, negotiating deals to positively impact business outcomes. - Qualified customers, managed sales pipeline, and forecasts for optimized revenue streams. Nov 2010 – Jul 2011: ADNM International Inc. - Implemented strategy for ADNM's global expansion focusing on integrated management (Microsoft Dynamics ERP & CRM) & Cloud solutions, particularly in the African market.
Lead Software Developer
Rideau Recognition SolutionsLead Software Developer
Nov. 2009 - Oct. 2010Montreal, Canada AreaLed HR recognition solutions at Rideau Recognition Solutions for diverse global clients, overseeing end-to-end project management: analysis, development, testing, and support. Utilized Agile Scrum methodology, ensuring timely delivery and accurate progress reporting. Key Achievements: - Managed full project cycles: From functional analysis to seamless implementation and ongoing support. - Directed RCA ERP development for internal use, employing Agile Scrum for efficient project execution. - Created comprehensive progress reports to communicate project status and milestones effectively. - Translated client needs into precise technical objectives, guiding ERP solution development. - Conducted seamless ERP system transitions, offering training and user support for optimal adoption. - Utilized Tools and Methodologies: Agile-Scrum, MS Office Suite, attack, TSheets, Microsoft .NET, SQL Server.
Software Development Consultant
FinlogiK Inc.Software Development Consultant
Sep. 2006 - Nov. 2009Montreal, Canada AreaDesigned and developed tailored software solutions for financial management, employing Agile Scrum methodology for efficient project management. Managed end-to-end software development from specifications to integration. Key Achievements: - Customized software solutions for derivatives, debt management, and financial BI systems. - Applied Agile Scrum to manage projects, ensuring streamlined execution and on-time delivery. - Engaged in full software development life cycle: Analysis, design, programming, verification, and integration. - Collaborated with diverse clients including the City of Montreal, GE Capital, National Bank Financial, and more. - Utilized Tools and Methodologies: Agile-Scrum, Jira, Abak, MS Office Suite, C#/VB/ASP.Net, HTML, JavaScript, VB6, Oracle, MS SQL Server, UML, Power Designer, Rational Rose, TDD, BI, ETL, CMS, Crystal Reports.
Assistant to the Regional Director
American Income Life Insurance CompanyAssistant to the Regional Director
Apr. 2006 - Sep. 2006Montreal, Canada AreaAltig, a subsidiary of American Income Life, provides affordable life insurance and supplemental health benefits to working families in Canada. Key Achievements: - Managed human resources functions, ensuring effective staff recruitment, development, and performance assessment within the organization. - Provided vital commercial support, assisting in the implementation and optimization of business strategies and processes to enhance company performance. - Conducted coaching and performance monitoring, empowering team members to reach their full potential and achieve key business objectives. - Played a pivotal role in coordinating training programs, fostering continuous learning and skill development among employees to strengthen the organization's capabilities.
Software Engineer R&D (Internship)
LIV4D, Polytechnic SchoolSoftware Engineer R&D (Internship)
Aug. 2005 - Jan. 2006Montreal, Canada AreaAs a Bio-Medical Software Developer, I created 3D modeling software for pressure sensor mapping on scoliosis patients' trunks.
ERP Functional Analyst (Internship)
Royal Air MarocERP Functional Analyst (Internship)
May. 2004 - Aug. 2004Casablanca, MoroccoAs an ERP HR Access Implementation Specialist, I implemented ERP HR Access for streamlined HR and payroll management, alongside expertise in business process modeling and analysis.
System Analyst (Internship)
ShellSystem Analyst (Internship)
May. 2002 - Aug. 2002Casablanca, MoroccoAs a Systems Analysis Specialist, I analyzed and documented existing system scopes, identifying opportunities to enhance operational management for improved efficiency.
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